Application management is the foundation for creating an exceptional customer experience by emphasizing cross-functional accountability for business value and product and service quality. However, many organizations lack the critical capabilities to implement this practice successfully, and ongoing delivery pressure and misunderstandings of stakeholders restrict its maturity. This blueprint will help you sustain your application management practice by following our three-phase methodology:
- Define Your Priorities
- Govern Application Management
- Build Your Optimization Roadmap
Use your application management foundations to mature your organization toward a product-centric and value-driven delivery.