Change management

Crack the Code to Successful Transformation Management

Blueprint: CIO

​Change is the new standard for CIOs, and it’s easier than imagined. Proper change management will make or break your transformation. Investing the appropriate time, funds, and resources to be able to effectively manage change will ensure your organization achieves and sustains the expected...

Info-Tech LIVE 2024: Keynote Presentation

Proper change management will make or break your transformation. Investing the appropriate time, funds, and resources to be able to effectively manage change will ensure your organization achieves and sustains the expected outcomes. Understand the change management process for transformations, the main challenges faced during a transformation, and.

People-Centered Approach for Managing Change and Technology Adoption Highlighted in New Blueprint From Info-Tech Research Group

Press Release:

A new resource from Info-Tech Research Group offers a comprehensive approach to organizational change management (OCM) that emphasizes the critical balance between supporting people and adopting new technologies. The firm’s blueprint highlights five key strategies for leaders to engage...

A new resource from Info-Tech Research Group offers a comprehensive approach to organizational change management (OCM) that emphasizes the critical balance between supporting people and adopting new technologies. Recognizing the need to address these obstacles, Info-Tech Research Group has published its latest blueprint, Drive Adoption and Value.

Optimize IT Change Management

Blueprint: Infrastructure & Operations

Infrastructure and application change occur constantly, driven by changing business needs, requests for new functionality, operational releases and patches, and resolution of incidents or problems. IT managers need to follow a standard information technology change management best practice to...

Right-size IT change management to protect the live environment.

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.. The Change Management Standard Operating Procedure will ensure that organizations have a comprehensive document in place that can act as a point of reference for the program.

Change Management Standard Operating Procedure

Templates And Policies: Infrastructure & Operations

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.

Change Manager

Job Description: Infrastructure & Operations

The Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes, applications, and infrastructure.

Optimize IT Change Management – Executive Brief

Note: Infrastructure & Operations

The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving that goal.

Change Management Roadmap Tool

Tool: Infrastructure & Operations

This tool is designed to help organizations plan the implementation of their standardized change management practice.

Blueprint Overview: Optimize IT Change Management

Video: Infrastructure & Operations

Right-size IT change management to protect the live environment.

Change Management Process Library

Templates And Policies: Infrastructure & Operations

This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.

Top change management tips for ERP implementation success

In The News:

Top change management tips for ERP implementation success.

The Association of Change Management Professionals defines change management as "the practice of applying a structured approach to transition an organization from a current state to a future state to achieve expected benefits."In simpler terms, change management is what leaders, managers and others do to prepare and help employees do things.

Small Enterprise Change Management Policy

Templates And Policies: Templates & Policies

The small enterprise change management policy properly manages how to effectively change management requirements and create a solid policy.

The small enterprise change management policy properly manages how to effectively change management requirements and create a solid policy.. This policy established the roles and responsibilities in IT change management, as well as the change management process itself. This policy helps companies report and measure the effectiveness of the change.

Push Organizational Change to the Front Lines

Blueprint: Project & Portfolio Management

If organizational change management efforts don’t reach staff on the front lines – or fall flat when they hit the front lines – then change initiatives are bound to fail. To effectively reach staff, managers and supervisors can be an indispensable resource in the implementation of change.

Engage managers and supervisors in organizational change management success.

Use this template to role play change navigation scenarios between a leader and their direct report. Use the Change Management Role Play Scenarios in conjunction with Info-Tech's Frontline Manager Change Management Training Template to act out change management situations based on common employee reactions.Managers will use these role play.

Change Management Role Play Scenarios

Templates And Policies: Project & Portfolio Management

Use this template to role play change navigation scenarios between a leader and their direct report.

Push Organizational Change to the Front Lines – Executive Brief

Note: Project & Portfolio Management

Read this Executive Brief to understand how frontline managers can be an indispensable change management resource and how Info-Tech's approach to engaging managers can help your change initiatives succeed.

Frontline Manager Change Management Training Template

Templates And Policies: Project & Portfolio Management

Use this manager training deck to prepare frontline managers and supervisors to lead through change

Build a Business Case to Improve Change Management Quick Guide

Templates And Policies: Infrastructure & Operations

This quick guide is designed to help you build a business case to implement a change management process.

This quick... As organizations grow, change management (CM) helps gain and maintain control of configuration items, which assists with incident root-cause analysis, reduces the incidence of change-related incidents, and stabilizes the infrastructure. Given the scepticism on the value of CM, some organizations require a business case to justify the.

Running Change Management During a Crisis

Note: Infrastructure & Operations

IT changes are inevitable, even in a crisis mode. Service Desk and IT operations will feel overburdened, but when it comes to change management, skipping steps for assessment and approval can lead to more change-related incidents. With a crisis such as COVID-19 dominating the news and forcing...

Service Desk and IT operations will feel overburdened, but when it comes to change management, skipping steps for assessment and approval can lead to more change-related incidents. With a crisis such as COVID-19 dominating the news and forcing those in IT to work from home, here are some considerations for how to continue running your change.

Align Projects With the IT Change Lifecycle

Blueprint: Infrastructure & Operations

Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change lifecycle to ease scheduling challenges between changes coming from projects going live and smaller scales changes to production.

Increase the success of your changes by integrating project touchpoints in the change lifecycle.

Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change lifecycle to ease scheduling challenges between changes coming from projects going live and smaller scales changes to production. Increase the success of your changes by.

Master Organizational Change Management Practices

Blueprint: CIO

Completed projects aren’t necessarily successful projects. Projects are justified because they will make the organization money, save money, or make stakeholders or customers happier, etc. Without managing organizational change, projects may get done but fail to achieve the intended benefits...

PMOs, if you don't know who is responsible for org change, it's you.

Use this Organizational Change Management Playbook to institute and continue to improve best practices around organizational change. This Organizational Change Management Playbook will enable you to:Repeat and scale best practices around organizational change to future projects.Continue to build your capabilities around managing organizational.

Organizational Change Management Playbook

Tool: CIO

Use this Organizational Change Management Playbook to institute and continue to improve best practices around organizational change.

Organizational Change Management Capabilities Assessment

Tool: CIO

The Organizational Change Management Capabilities Assessment is designed to evaluate your current capabilities, opportunities, and challenges around managing organizational change.

Develop Infrastructure & Operations Policies and Procedures

Blueprint: Infrastructure & Operations

IT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure & Operations that are maintainable, reasonable, measurable, auditable, and enforceable.

Document what you need to document and forget the rest.

Use this policy template to define and support your organization's change management program. Use this policy template to define and document the purpose, scope, objectives, and roles and responsibilities for your organization's change management program.

Change Management Policy

Templates And Policies: Infrastructure & Operations

Use this policy template to define and support your organization's change management program.

Drive Adoption and Sustain Transformational Change

Blueprint: CIO

Organizations are relying on IT to lead the critical, faster, and more frequent changes happening due to, among others, emerging technologies. An effective OCM strategy addresses the people-side challenges so that changes are adopted and sustained, and benefits realized.

Champion OCM and leave nothing behind.

Prioritize actions and identify the current status of the core and supplementary sustainment components. Change management should include a plan to sustain the change with core and supplementary sustainment components. Use the Sustainment Components Catalog to ensure you planned for sustainment and learn about sustainment tactics that can be used.

Sustainment Components Catalog

Tool: CIO

Prioritize actions and identify the current status of the core and supplementary sustainment components.


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