Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Survey Software

Survey Software

What is Survey Software?

Survey Software helps users gather market research from customers, employees, and other targeted feedback from surveys, questionnaires, quizzes, polls and forms. The software allows users to design, conduct and publish their surveys in a faster, most accurate method than manual surveys.

Common Features

  • Templates & Question Library
  • Branching and Logic
  • Mobile Support
  • Multi-Channel Distribution
  • Data Analysis and Visualization
  • APIs and Integration
  • Questionnaire Design/Survey Builder
  • Customizable Branding
  • Multi-Media Support
  • Role and User Management
  • Collaboration
  • 3rd-Party Integrations

Top Survey Software

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 10
Next Award: Oct 2025

Top Survey Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Filter by
Composite Score
9.0 /10
CX Score
9.3 /10

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Scorecard
Scorecard

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate
Badge Winner
Badge Winner
Composite Score
8.8 /10
CX Score
9.1 /10

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Scorecard
Scorecard

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair
Badge Winner
Badge Winner
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Enables Productivity
  • Reliable
  • Respectful
Badge Winner
Badge Winner
Composite Score
8.8 /10
CX Score
8.7 /10

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Scorecard
Scorecard

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time
Badge Winner
Badge Winner
SurveySparrow Inc

SurveySparrow

Composite Score
8.4 /10
CX Score
8.6 /10

SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Client Friendly Policies
Badge Winner
Sogolytics

Sogolytics

Composite Score
8.3 /10
CX Score
8.5 /10

From designing and distributing questionnaires to turning analysis into insights, the SoGoSurvey platform seamlessly automates data collection and informs your most important decisions. SoGoSurvey is a suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments.

Scorecard
Scorecard

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
Typeform

Typeform

Composite Score
8.0 /10
CX Score
7.9 /10

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Helps Innovate
Composite Score
7.9 /10
CX Score
8.0 /10

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity
Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.9 /10

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Scorecard
Scorecard

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Products below are ineligible for awards due to insufficient recent reviews

Qualaroo

Qualaroo

Composite Score
8.5 /10
CX Score
8.4 /10

Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019