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B2C eCommerce Platforms

B2C eCommerce

What is B2C eCommerce Platforms?

E-Commerce platforms help organizations to sell online, making it possible to manage inventory, add or remove products, manage shipping and all other operations required to manage a website and fulfill online orders.

Common Features

  • Catalog Management
  • Order Portal
  • Content Management
  • Retargeting Capabilities
  • Order Management
  • Microsite Management
  • Payment Processing
  • Predictive Recommendations
  • Reporting and Analytics
  • Integrated Search
  • Content Localization

Top B2C eCommerce Platforms

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 13
Next Award: Jul 2025

Top B2C eCommerce Platforms 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Shopify

Shopify

Composite Score
8.8 /10
CX Score
8.9 /10

Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Respectful
Badge Winner
Badge Winner
WooCommerce

WooCommerce

Composite Score
8.8 /10
CX Score
8.9 /10

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Scorecard
Scorecard

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Helps Innovate
Badge Winner
Badge Winner
Composite Score
8.7 /10
CX Score
9.0 /10

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Scorecard
Scorecard

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time
Badge Winner
Badge Winner
Composite Score
8.6 /10
CX Score
8.8 /10

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Scorecard
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Pros

  • Acts with Integrity
  • Effective Service
  • Fair
  • Trustworthy
Badge Winner
Composite Score
8.5 /10
CX Score
8.7 /10

SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.

Scorecard
Scorecard

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Caring
BigCommerce Pty. Ltd

BigCommerce

Composite Score
8.5 /10
CX Score
8.7 /10

BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.

Scorecard
Scorecard

Pros

  • Respectful
  • Reliable
  • Altruistic
  • Acts with Integrity
Badge Winner
Badge Winner
HCL Technologies

HCL Commerce

Composite Score
8.4 /10
CX Score
8.7 /10

HCL Commerce Cloud provides the richest set of commerce capabilities for B2B, B2C, B2B2C and D2C, all on one single, proven solution. It offers features like catalog management, merchandising, and order management.

Scorecard
Scorecard

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Efficient Service
Badge Winner
Adobe Systems

Adobe Commerce

Composite Score
8.3 /10
CX Score
8.5 /10

Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.

Scorecard
Scorecard

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Continually Improving Product
Composite Score
8.2 /10
CX Score
8.3 /10

Square allows you to sell online on our site, with third party e-commerce sites and on your own site. With all three, you get next day deposits, can accept all major credit cards at one simple rate, and can integrate reporting and inventory with your offline sales.

Scorecard
Scorecard

Pros

  • Respectful
  • Security Protects
  • Fair
  • Efficient Service
Composite Score
8.1 /10
CX Score
8.3 /10

The Salesforce B2C Commerce Cloud (formerly Demandware) can help you create unified, intelligent digital commerce experiences — both online and in the store. Attract more shoppers, build customer loyalty, and increase conversion rates with dynamic customer segments, merchandising rules, and AI-powered recommendations.

Scorecard
Scorecard

Pros

  • Reliable
  • Respectful
  • Continually Improving Product
  • Saves Time
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