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UKG Pro Logo Award Winner Product Badge
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UKG (Ultimate Kronos Group)

UKG Pro

8.5 /10
UKG Pro
8.5 /10

What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

90 Likeliness to Recommend

3
Since last award

94 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

1% Negative
10% Neutral
89% Positive

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Caring

Feature Ratings

Average 79

Employee Record

86

Payroll Administration

85

Position Management

80

Time and Attendance

79

Workforce Planning

78

Performance Management

78

Learning and Development

78

Talent Acquisition

78

Benefits Administration

77

Talent Management

76

Compensation Management

76

Vendor Capability Ratings

Average 80

Availability and Quality of Training

83

Business Value Created

82

Breadth of Features

81

Quality of Features

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Vendor Support

77

UKG Pro Reviews

Shannon (.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

You won't regret it!

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

The product included many different pieces that other programs don't. The amount of programs they also work with helps many different companies.

What is your favorite aspect of this product?

Reporting and ease of use.

What do you dislike most about this product?

I can't think of anything.

What recommendations would you give to someone considering this product?

Meet with UKG and go over options if you are looking for a complete program for HRIS, payroll, benefits, onboarding, and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abish H.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Good Product for Scheduling and Time Keeping

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Best Scheduling Software

What is your favorite aspect of this product?

Cloud Based UI

What do you dislike most about this product?

Accessibility

What recommendations would you give to someone considering this product?

Get the requirements straight at first

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Generous
  • Vendor Friendly Policies

Shad S.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Impressive product, effective implementation

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Best of breed in HR and Payroll from legacy Ultimate Software paired with best of breed time and attendance from legacy Kronos leaves a powerful tool. The BI reporting is intuitive and robust. The customer community and learning tools are first class. Great support of the UKG team. Mobile app is easy to use for associate self service and the processes are easy to use for our Payroll and HR team members. Integrations have been developed for our benefits and RRSP matching vendors. System works well for even for a very complicated ownership structure and data structure like ours.

What is your favorite aspect of this product?

intuitive user screens for all levels of users and technical ability.

What do you dislike most about this product?

Very minor: there is only one setting for system time outs across all user groups. Not able to differentiate between a power user in Payroll/HR versus a front line worker on how long the system can be inactive before timing out and locking.

What recommendations would you give to someone considering this product?

Make sure your team is prepared prior to implementation and that your data is cleansed before implementing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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