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Acquia Marketing Cloud Logo
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Acquia

Acquia Marketing Cloud

Composite Score
6.3 /10
CX Score
6.4 /10
Category
Acquia Marketing Cloud
6.3 /10

What is Acquia Marketing Cloud?

Connect with your customers and drive ROI for your business with the only unified marketing cloud built on a foundation of unified customer intelligence. Boost business agility and maximize the value of your marketing by breaking down data silos (formerly AgilOne Marketing Cloud).

Company Details


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Acquia Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Marketing Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

96 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Marketing Cloud?

4% Negative
17% Neutral
79% Positive

Pros

  • Saves Time
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 72

Marketing Asset Management

79

Advanced Campaign Management

75

Marketing Analytics

74

Email Marketing Automation

74

Community Marketing Management

72

Multi Channel Integration

71

Social Media Marketing Management

70

Marketing Operations Management

69

Advanced Data Segmentation

68

Marketing Workflow Management

67

Mobile Marketing Management

65

Vendor Capability Ratings

Average 70

Quality of Features

75

Ease of Data Integration

72

Business Value Created

72

Ease of Implementation

71

Breadth of Features

70

Usability and Intuitiveness

69

Ease of Customization

69

Vendor Support

69

Product Strategy and Rate of Improvement

67

Availability and Quality of Training

65

Ease of IT Administration

64

Acquia Marketing Cloud Reviews

Esmeralda P.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Better solution to numerous issues"

Likeliness to Recommend

6 /10

What differentiates Acquia Marketing Cloud from other similar products?

This software is superior to others because it is simple to use, it offers technical guidance, it is one of the most reliable programs available, it has good technical support, and it is one of the top programs available in its sector.

What is your favorite aspect of this product?

The simplicity of usage and the speed at which people can learn the fundamentals are appealing. Since you can't always plan for everything, it's wonderful that there is a lot of flexibility built into this out of the box. The campaign builder includes sufficient features so that, with a little ingenuity, you can design around any potential limits. It is simple to create forms and emails, and maintaining them doesn't require engineering resources. Furthermore, I appreciate that the cloud UI is obviously not an afterthought. Its straightforward layout and structure make it simple to move about in.

What do you dislike most about this product?

As with any system, there are flaws or restrictions that come with it. Although I have had to think outside the box a little, I haven't yet run into anything that has prevented the goal from being achieved. There are also other fundamental functioning activities that aren't as natural to use as you might anticipate, like manually adding a single contact to a section.

What recommendations would you give to someone considering this product?

This is unquestionably a fantastic choice to take into account if you're looking for a compact marketing automation platform that may be managed without requiring a lot of technological expertise.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Client's Interest First

Sheila K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2022

Great product

Likeliness to Recommend

8 /10

What differentiates Acquia Marketing Cloud from other similar products?

So user friendly

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Upgrades are costly

What recommendations would you give to someone considering this product?

Do your research

Pros

  • Efficient Service
  • Caring
  • Helps Innovate
  • Reliable

Kent G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fabulous solution makes the day easier

Likeliness to Recommend

8 /10

What differentiates Acquia Marketing Cloud from other similar products?

It really comes down to the abundance of features

What is your favorite aspect of this product?

Overall the best aspect of Aquia is its cost compared to the value it brings to our company

What do you dislike most about this product?

Like any product of this nature implementation is always a challenge

What recommendations would you give to someone considering this product?

Give this the once around and get input from all of the users before jumping in.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
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