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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
7.8 /10
CX Score
8.0 /10
Adobe Experience Manager
7.8 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
13% Neutral
84% Positive

Pros

  • Reliable
  • Trustworthy
  • Security Protects
  • Inspires Innovation

Feature Ratings

Average 82

Content Repository

83

Web Publishing Capabilities

83

Standard Templates

83

Multi Channel Support

82

Analytics and Reporting

82

Content Security

82

E-Commerce Integration

81

Digital Asset Management

80

Social Media Integration

79

Management Interface

78

Translation Facilitation

78

Vendor Capability Ratings

Average 79

Business Value Created

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of Implementation

81

Breadth of Features

80

Availability and Quality of Training

79

Vendor Support

78

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Data Integration

75

Adobe Experience Manager Reviews

Saren S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

The supercar of web platforms.

Likeliness to Recommend

7 /10

What differentiates Adobe Experience Manager from other similar products?

It's part of a much large family of Adobe products, and the roadmap is always adding new integrations and features. There is always a better future just over the horizon.

What is your favorite aspect of this product?

Once we set up AEM pages to leverage reusable modules, authoring pages became much, much easier. We actually have an enforceable global style guide now.

What do you dislike most about this product?

It requires very specialized resources to make customize modules, it's not just HTML and CSS. It's pulling resources from smaller pools of talent. They can be hard to find and are more costly to hire.

What recommendations would you give to someone considering this product?

Hire in your internal team with generalized skills and then take full advantage of all the training resources. It takes time, so be patience, and grow and develop your team step by step. There aren't many shortcuts around this.

Pros

  • Fair
  • Acts with Integrity
  • Friendly Negotiation
  • Security Protects

Tolulope L.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

One of the best tools Adobe offers

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics

What is your favorite aspect of this product?

The drag and drop interface - makes it fairly easy to utilize with little familiarity.

What do you dislike most about this product?

The amount of technical knowledge is needed to set up templates for sites

What recommendations would you give to someone considering this product?

If you are already sold on other Adobe products, then this is a good purchase

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Mark M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Adobe delivers another GREAT product

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager has all the features we need, in one easy to use package

What is your favorite aspect of this product?

Ease of use and deployment

What do you dislike most about this product?

I havent found anything that I dislike yey.

What recommendations would you give to someone considering this product?

Use Adobe first and you wont ever look back

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Adobe Experience Manager Comparisons

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