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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
7.8 /10
CX Score
8.0 /10
Adobe Experience Manager
7.8 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
13% Neutral
84% Positive

Pros

  • Reliable
  • Trustworthy
  • Security Protects
  • Inspires Innovation

Feature Ratings

Average 82

Content Repository

83

Web Publishing Capabilities

83

Standard Templates

83

Multi Channel Support

82

Analytics and Reporting

82

Content Security

82

E-Commerce Integration

81

Digital Asset Management

80

Social Media Integration

79

Management Interface

78

Translation Facilitation

78

Vendor Capability Ratings

Average 79

Business Value Created

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of Implementation

81

Breadth of Features

80

Availability and Quality of Training

79

Vendor Support

78

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Data Integration

75

Adobe Experience Manager Reviews

Koutarou K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Content workflows can also be optimized.

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

A major highlight of AEM is its robust digital asset management capabilities. It enables the creation of intuitive workflows to handle everything from images, documents, multimedia, and code assets. Features like version control, referencing, annotations, and dynamic tagging save tremendous time when wrangling web content.

What is your favorite aspect of this product?

Efficiently managing underlying content is critical but challenging when building websites and applications. AEM is a leading web content management system tailored for developers. AEM shines with its CRX content repository, unified API layer, extensible components, and integration support with IDEs, enabling us to customize experiences faster. Options for coding in HTL, JavaScript, or integrating frameworks like React, Angular, and Vue are available to accelerate development. The AEM SDK and local dispatcher also facilitate building and testing sites.

What do you dislike most about this product?

It would be helpful to have more out-of-the-box capabilities for handling global multi-site content sharing across brands. The learning process can be difficult for beginners, and expanding starter kits and site templates could improve this.

What recommendations would you give to someone considering this product?

AEM has been invaluable for our engineering team. It enables us to deliver dynamic digital experiences faster by streamlining our web content workflow on one flexible platform. Unlocking efficiency through AEM is a huge win for any software team building modern sites at scale. Its time-savings and agility gains are game-changing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Joel J.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product for large enterprise

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

The scalability and ease of usage across multiple stakeholders differentiates AEM from other products in the market. Not to mention the full Adobe suite on offer including Analytics

What is your favorite aspect of this product?

Analytics from the AEM

What do you dislike most about this product?

UI is not easy for beginners.

What recommendations would you give to someone considering this product?

Use it only if your business is running at a large scale that requires such an advanced product as AEM

Pros

  • Reliable
  • Trustworthy
  • Transparent
  • Security Protects

Leah T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Product!

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

The usability around website creation and management is much easier and quick to implement. Its integration with other tools/applications is amazing!

What is your favorite aspect of this product?

The responsive pages are straightforward to create. AEM is also easy to integrate with other tools for reporting, analysis, spell check, and broken link corrections/reporting. This software is always very consistent in updates.

What do you dislike most about this product?

The ability to learn about the new product. It would be helpful to have more introduction tools and videos without having to connect with customer service, although they are great to work with!

What recommendations would you give to someone considering this product?

There are no recommendations for becoming familiar with the software and learning over time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Adobe Experience Manager Comparisons

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