
What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Experience Manager Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Experience Manager.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 71%
- Conflict Resolution:
- 83%
- Strategy & Innovation:
- 82%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Reliable
- Security Protects
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Channel Support
Content Workflow Management
Content Repository
Standard Templates
Web Publishing Capabilities
Analytics and Reporting
Content Security
E-Commerce Integration
Digital Asset Management
Management Interface
Social Media Integration
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Also Featured in...
Content Marketing
Translation missing: en.product_page.ratings.score 8.6
View Adobe Experience Manager in this category (opens in a new tab)
Digital Asset Management
Translation missing: en.product_page.ratings.score 8.5
View Adobe Experience Manager in this category (opens in a new tab)
Enterprise Content Management - Enterprise
Translation missing: en.product_page.ratings.score 7.8
View Adobe Experience Manager in this category (opens in a new tab)
Adobe Experience Manager Reviews

Leah T.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Nov 2023
Great Product!
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
The usability around website creation and management is much easier and quick to implement. Its integration with other tools/applications is amazing!
What is your favorite aspect of this product?
The responsive pages are straightforward to create. AEM is also easy to integrate with other tools for reporting, analysis, spell check, and broken link corrections/reporting. This software is always very consistent in updates.
What do you dislike most about this product?
The ability to learn about the new product. It would be helpful to have more introduction tools and videos without having to connect with customer service, although they are great to work with!
What recommendations would you give to someone considering this product?
There are no recommendations for becoming familiar with the software and learning over time.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Nisha S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Nov 2023
Adobe experience manager - vast product
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Its part of bigger adobe marketing cloud and they have a complete umbrella of products to suit all type of needs.
What is your favorite aspect of this product?
intuitive interface, transforming content creation and management into an enjoyable experience. its ability to spread and deploy across multiple channels while diving deep into analytics.
What do you dislike most about this product?
Kind of tight coupling with Adobe. If you want to use Google, IBM products in between the suite. its complicated to have things as plug and play. Licensing cost is on higher side.
What recommendations would you give to someone considering this product?
If you have budget, go for AEM. they have all the features you need. Adobe being a big player has standard products but remember customisations are tricky and costly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Josiah B.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Easy-to-use web management platform
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Adobe Experience Manager allows you to manage digital assets and build pages like no other programme.
What is your favorite aspect of this product?
Web templates make it easy to create new pages.
What do you dislike most about this product?
The interface could be better in terms of aesthetics.
What recommendations would you give to someone considering this product?
Use Adobe Experience manager if you want a straight-forward web management tool.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing