What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 71%
- Conflict Resolution:
- 83%
- Strategy & Innovation:
- 82%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Reliable
- Security Protects
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Channel Support
Content Workflow Management
Content Repository
Standard Templates
Web Publishing Capabilities
Analytics and Reporting
Content Security
E-Commerce Integration
Digital Asset Management
Management Interface
Social Media Integration
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Also Featured in...
Content Marketing
Translation missing: en.product_page.ratings.score 8.6
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Digital Asset Management
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Enterprise Content Management - Enterprise
Translation missing: en.product_page.ratings.score 7.8
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Adobe Experience Manager Reviews
Devin H.
- Role: Industry Specific Role
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jan 2025
Great product, but deceptive terms and conditions
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
It is a great and all-around product for content creation. The customer service representatives do not help with your issues.
What is your favorite aspect of this product?
The wide variety of personalization in the program.
What do you dislike most about this product?
Subscription terms are deceptive and will make you pay more than you ever thought you would.
What recommendations would you give to someone considering this product?
Read the fine print, but otherwise enjoy making great content!
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
Ale M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Safe and reliable accommodation.
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Multiple domain support just like WordPress.
What is your favorite aspect of this product?
Particularly its connectivity and compatibility with various domains...
What do you dislike most about this product?
I have no complaints, it is particularly friendly and easy to use.
What recommendations would you give to someone considering this product?
Using Adobe Experience Manager from scratch is very easy. It also offers a good connection with multiple domains and plugins....
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Koutarou K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Content workflows can also be optimized.
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
A major highlight of AEM is its robust digital asset management capabilities. It enables the creation of intuitive workflows to handle everything from images, documents, multimedia, and code assets. Features like version control, referencing, annotations, and dynamic tagging save tremendous time when wrangling web content.
What is your favorite aspect of this product?
Efficiently managing underlying content is critical but challenging when building websites and applications. AEM is a leading web content management system tailored for developers. AEM shines with its CRX content repository, unified API layer, extensible components, and integration support with IDEs, enabling us to customize experiences faster. Options for coding in HTL, JavaScript, or integrating frameworks like React, Angular, and Vue are available to accelerate development. The AEM SDK and local dispatcher also facilitate building and testing sites.
What do you dislike most about this product?
It would be helpful to have more out-of-the-box capabilities for handling global multi-site content sharing across brands. The learning process can be difficult for beginners, and expanding starter kits and site templates could improve this.
What recommendations would you give to someone considering this product?
AEM has been invaluable for our engineering team. It enables us to deliver dynamic digital experiences faster by streamlining our web content workflow on one flexible platform. Unlocking efficiency through AEM is a huge win for any software team building modern sites at scale. Its time-savings and agility gains are game-changing.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
