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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
7.8 /10
CX Score
8.0 /10
Adobe Experience Manager
7.8 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
13% Neutral
84% Positive

Pros

  • Reliable
  • Trustworthy
  • Security Protects
  • Inspires Innovation

Feature Ratings

Average 82

Content Repository

83

Web Publishing Capabilities

83

Standard Templates

83

Multi Channel Support

82

Analytics and Reporting

82

Content Security

82

E-Commerce Integration

81

Digital Asset Management

80

Social Media Integration

79

Management Interface

78

Translation Facilitation

78

Vendor Capability Ratings

Average 79

Business Value Created

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of Implementation

81

Breadth of Features

80

Availability and Quality of Training

79

Vendor Support

78

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Data Integration

75

Adobe Experience Manager Reviews

Aparna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Good content management system

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

One thing that differentiates AEM from other similar tools is the fact that it is easy to develop components for templates

What is your favorite aspect of this product?

My favorite aspect with AEM are the reports. The reports are very insightful and intuitive which makes most of my work easy

What do you dislike most about this product?

I do not have any significant dislike with this product

What recommendations would you give to someone considering this product?

I would surely recommend Adobe Experience Manager for all software engineers to maintain any content across different platforms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

A fantastic CMS Solution

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Piper-Bjö E.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Tools for creating experiences and digital forms

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

The application focuses on the digital experience, which enhances the idea of information exchange and leads to additional ideas. Adobe Experience also works with applied intelligence, which examines each stakeholder's behavior. Although the technical and development team mainly uses this application, it is beneficial when creating customized campaigns and managing content.

What is your favorite aspect of this product?

The most excellent aspect of Adobe Experience Manager for us is the continuous updates. We receive regular updates from them, and occasionally they even alter the version. When they do this, they constantly add new features and functions, making our customers or visitors feel satisfied. It has an easy-to-use interface and all content in one place.

What do you dislike most about this product?

AEM is fantastic, but the user interface requires additional training before anyone can use it effectively. On the other hand, we dislike integration because it necessitates solid technical knowledge. The cost of this platform is very high because it is an experience platform, so we dislike these aspects of AEM.

What recommendations would you give to someone considering this product?

It is incredibly safe and has some stringent security measures to safeguard your data. It provides integration with a variety of programs. The AI functions are beneficial in helping us develop the digital approach. The user interface is quite clean and straightforward. This enables me to develop opinions that are concise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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