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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
7.8 /10
CX Score
8.0 /10
Adobe Experience Manager
7.8 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
13% Neutral
84% Positive

Pros

  • Reliable
  • Trustworthy
  • Security Protects
  • Inspires Innovation

Feature Ratings

Average 82

Content Repository

83

Web Publishing Capabilities

83

Standard Templates

83

Multi Channel Support

82

Analytics and Reporting

82

Content Security

82

E-Commerce Integration

81

Digital Asset Management

80

Social Media Integration

79

Management Interface

78

Translation Facilitation

78

Vendor Capability Ratings

Average 79

Business Value Created

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of Implementation

81

Breadth of Features

80

Availability and Quality of Training

79

Vendor Support

78

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Data Integration

75

Adobe Experience Manager Reviews

Afrina Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Leading Web Content Management System

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

It can integrate with other adobe softwares’. Many customers’ and users find it helpful. At one place, they are able to use the features of all adobe softwares’ and products. The drag and drop feature is slower in this platform as compared to other platforms.

What is your favorite aspect of this product?

It allows user to manage and customize the platform. This platform contain time tracking of the users’ activities and variety of log-ins. This would benefit the customers’ at a great level. They can manage their tasks and work according to their preferences.

What do you dislike most about this product?

The templates this platform is offering are difficult to edit and create. This is a disadvantage because this would waste customers’ time and it would be hard to understand them as well. It has issues and errors while dealing with Excel documents.

What recommendations would you give to someone considering this product?

It is built on various source platforms and that is why it is possible to add and extend features on this platform. Multiple features facilitates the user according to their demands. This enhances the customers’ experience. Highly recommended.

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Transparent

Naomi M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Best Digital Experience Manager

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

It the most advanced content experience manager and offers top of the range tools making it the best for business use. It is also very secure.

What is your favorite aspect of this product?

I like that using Adobe Experience Manager is effortless and requires no special training The software is affordable yet highly secure It is multipurpose in that it handles both content management is a great digital experience manager.

What do you dislike most about this product?

Since Adobe Experience Manager hasn't malfunctioned, I have Zero hates.

What recommendations would you give to someone considering this product?

For the best content management features an added advantage of digital experience capabilities, I recommend Adobe Experience Manager.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Caring

Munio K.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Adobe Experience Manager Review

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

When it comes to designing websites and creating content Adobe Experience Manager offers the best features and it is a comprehensive solution when it comes to content marketing and digital experience.

What is your favorite aspect of this product?

I like that Adobe Experience Manager is not only multipurpose but a business doesn't have to sweat to afford it. The software offers more than digital experience features and makes web design as well as content creation and marketing seamless.

What do you dislike most about this product?

With Adobe Experience Manager, it is all about perfection as a digital experience tool

What recommendations would you give to someone considering this product?

I recommend Adobe Experience Manager because I have not used a better tool. Everything from deploying it to using it a breeze.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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