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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
8.2 /10
CX Score
8.2 /10
Adobe Experience Manager
8.2 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
71%
Conflict Resolution:
83%
Strategy & Innovation:
82%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

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2% Negative
14% Neutral
84% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 84

Multi Channel Support

86

Content Workflow Management

86

Content Repository

85

Standard Templates

85

Web Publishing Capabilities

85

Analytics and Reporting

84

Content Security

83

E-Commerce Integration

82

Digital Asset Management

81

Management Interface

81

Social Media Integration

80

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

83

Quality of Features

83

Business Value Created

82

Ease of Customization

82

Ease of Implementation

82

Breadth of Features

81

Availability and Quality of Training

81

Vendor Support

80

Ease of IT Administration

80

Usability and Intuitiveness

78

Ease of Data Integration

78

Adobe Experience Manager Reviews

Dairon P.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Amazing Marketing Software Suite"

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

the price is very high, instead there are other programs that have a lower price.

What is your favorite aspect of this product?

Marketing departments rely heavily on Adobe Experience Manager (AEM) as their primary content management system. Allows Marketers to make adjustments and push out changes to the live site without any development team reliance. Thus reducing the time it takes to get to market.

What do you dislike most about this product?

Small and medium-sized businesses may not be able to afford AEM, despite its many useful features. AEM licensing charges are too expensive for many businesses.

What recommendations would you give to someone considering this product?

Using adobe Analytics, you can achieve more with less by integrating and collaborating with other channels. There is a lot of value in the information provided here. Make a list of the styles and modules you'd want to use before you begin shopping. Choosing the proper product and service will be easier if you have a concept of the website or campaign you want to use to enhance digital experiences.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Afrina Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Leading Web Content Management System

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

It can integrate with other adobe softwares’. Many customers’ and users find it helpful. At one place, they are able to use the features of all adobe softwares’ and products. The drag and drop feature is slower in this platform as compared to other platforms.

What is your favorite aspect of this product?

It allows user to manage and customize the platform. This platform contain time tracking of the users’ activities and variety of log-ins. This would benefit the customers’ at a great level. They can manage their tasks and work according to their preferences.

What do you dislike most about this product?

The templates this platform is offering are difficult to edit and create. This is a disadvantage because this would waste customers’ time and it would be hard to understand them as well. It has issues and errors while dealing with Excel documents.

What recommendations would you give to someone considering this product?

It is built on various source platforms and that is why it is possible to add and extend features on this platform. Multiple features facilitates the user according to their demands. This enhances the customers’ experience. Highly recommended.

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Transparent

Naomi M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Best Digital Experience Manager

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

It the most advanced content experience manager and offers top of the range tools making it the best for business use. It is also very secure.

What is your favorite aspect of this product?

I like that using Adobe Experience Manager is effortless and requires no special training The software is affordable yet highly secure It is multipurpose in that it handles both content management is a great digital experience manager.

What do you dislike most about this product?

Since Adobe Experience Manager hasn't malfunctioned, I have Zero hates.

What recommendations would you give to someone considering this product?

For the best content management features an added advantage of digital experience capabilities, I recommend Adobe Experience Manager.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Caring

Most Popular Adobe Experience Manager Comparisons

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