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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Kimberly W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Manage all your social networks from one place.

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse it allows us to manage all of our social media accounts from a single dashboard, and most impressively, it allows us to post a single piece of content across all of those accounts, which helps us save time and energy. A major advantage of Agorapulse is that I can share the scheduled social media calendar with my clients without having to provide them my login information.

What is your favorite aspect of this product?

Agorapulse is a lesser-known but more useful social media management platform because it is less expensive and more interactive than many highly paid social media management platforms. The interface is intuitive and simple to understand, the customer service chats give answers quickly and show interest in finding effective solutions to problems. With the use of Agorapulse's social listening technologies, you may select certain hashtags, users, or keywords to keep an eye on. Within the app, you may also "like" or "RT" posts.

What do you dislike most about this product?

I wish I could save a post as a draft in case we need to alter it. Regarding Twitter, it is rather frustrating to have to manually extract impressions and engagement rate. Usually, I manually compute each channel's interaction rate, which takes a lot of time. I wish there was a method to schedule a carousel on Instagram without needing to transmit it to my phone in order to post it that way. When scheduling content for multiple platforms at once, I would also appreciate the option to set different post timings.

What recommendations would you give to someone considering this product?

The cost of the program is reasonable given all the capabilities that Agorapulse offers, and the social media academy course is one of the finest methods to learn about all the features so that you can immediately start taking use of them.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Alex F.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

I love using Agorapulse.

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

AgoraPulse is a program that is easy to use and its price is more affordable. in this it differs from other programs on the market.

What is your favorite aspect of this product?

The ability to generate high-quality and comprehensive reports is the function inside Agorapulse that is the most beneficial to users.

What do you dislike most about this product?

There may be certain aspects of the report that are not always correct or accessible.

What recommendations would you give to someone considering this product?

Fantastic application for social listening, analysis, and content scheduling!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Christopher H.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

I adore Agropulse.

Likeliness to Recommend

7 /10

What differentiates Agorapulse from other similar products?

Agorapulse is better than other programs because it is easier to use.

What is your favorite aspect of this product?

Agorapulse has an excellent calendar view for customers' profiles, as well as configurable reports that allow you to follow posts and focus on the most relevant data.

What do you dislike most about this product?

I'd love it if Agorapulse had a real drafting feature. Once you've written a post, you'll need to schedule or queue it for publication. Agorapulse allows certain clients to publish posts for final approval, however not all clients have or desire a portal to evaluate material inside the system.

What recommendations would you give to someone considering this product?

Try Agorapulse if you're thinking about it. It's wonderful, so simple; they also provide outstanding support features, which guarantee that any little troubles you may experience are promptly and safely resolved.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

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