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AgoraPulse

Agorapulse

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Agorapulse
7.8 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Monitoring category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

90

Visual Analytics

88

Publishing

87

Social Media Channel Integration Inbound

86

Sentiment Analysis

83

Dashboards and Reporting

81

Audience Segmentation

79

Influencer Identification

79

Competitor Tracking

74

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Breadth of Features

86

Quality of Features

85

Ease of Customization

85

Ease of Data Integration

85

Business Value Created

84

Usability and Intuitiveness

84

Vendor Support

83

Availability and Quality of Training

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Agorapulse Reviews

Adriana J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

It works great on many social media platforms

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

We really liked Agorapulse because of how easy it is to use and how many helpful features it has. It was easy to set up and gives us the ability to schedule when our posts go live.

What is your favorite aspect of this product?

It has helped us save time and effort by automating and streamlining the delivery of information across your social media networks and allowing us to schedule it in advance. The program's dynamic and user-friendly design ensures extensive and successful use.

What do you dislike most about this product?

The integration of additional services is necessary to increase the usefulness of the service and to encourage more contact with other companies.

What recommendations would you give to someone considering this product?

Agorapulse makes it easy for anyone to automate the delivery of important customer information. Thanks to this service, we've streamlined our publishing process and become much more efficient.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kyle G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Simplifies the management of our social posts

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Managing our social media accounts has never been easier than with Agorapulse. The design is easy to use and the interface is intuitive, so scheduling posts is a breeze. Its extensive feature set is surprisingly easy to use, making it a popular platform among newcomers and seasoned professionals alike.

What is your favorite aspect of this product?

Our organization has found Agorapulse to be an invaluable tool for saving time and effectively managing multiple accounts. Nothing gets lost thanks to its simplified design, which keeps work organized. By eliminating the need for so much manpower, this solution frees us to devote more time and energy to strategic planning and customer engagement.

What do you dislike most about this product?

Although Agorapulse is very easy to use, reporting features are lacking, especially in the cheaper subscriptions. Users may want more extensive analysis. Another major issue is that scheduled posts cannot be exported for sharing with the client.

What recommendations would you give to someone considering this product?

By streamlining account management, Agorapulse increases our overall productivity and ensures customer satisfaction. With Agorapulse, we can easily control all our scheduled social media posts, campaign launches, and upcoming events.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Charlotte B.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Agorapulse is an Amazing Programming Tool

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

I have the ability to edit postings on many platforms at the same time. It eliminates the need for me to switch between several platforms for editing, which was a major pain. Cuts down on hassle and wasted time significantly! Thanks to Agorapulse, I can now simply check my alerts, mentions, messages, and more every day, which is much easier than before. It has been really beneficial! Having everything in one place has made my life much easier, and I never longer miss anything. Agorapulse stands out from the competition by letting you tag websites on Facebook and LinkedIn, Instagram, and (X).

What is your favorite aspect of this product?

In order to keep up with trends and user-requested features, the Agorapulse team works tirelessly to innovate and improve the product. I really like how you can make one post for many platforms and then customize each one to your liking. This is really practical and efficient. Additionally, the reporting is quite robust, which facilitates the quick and easy communication of critical information to our clients. I really enjoy that we can make our own labels to keep tabs on post themes and subjects and see what gets the most engagement. The user-friendliness and intuitive design of Agorapulse make it my go-to program.

What do you dislike most about this product?

One Problem I've encountered is that when different companies tag our clients on Facebook, the listening function sometimes has unconnected links. Even if I get an error message saying "content unavailable" when I click "view on Facebook," I can still go to the page where I can look for the material by going straight to it. In general, it was only a small hitch. In a perfect world, there would be a method to organize competitions and giveaways on social media. I thought this was an old feature; seeing it again would be great!

What recommendations would you give to someone considering this product?

I spend all of my time in one place every morning, so it greatly streamlines my process. The fact that some social media platforms make it hard to view everything is undeniable, but it's hardly a dealbreaker. Minor issues do arise during implementation, however customer support is top-notch.

Pros

  • Inspires Innovation
  • Acts with Integrity
  • Generous Negotitation
  • Over Delivered

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