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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Maggie L.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

With Agorapulse, "posting is a breeze"

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

It is easy to use and has a good price.

What is your favorite aspect of this product?

I like how simple it is to generate publications and schedule their release using this tool. It's great because it helps us keep up with our social media presence and makes it simple to post things to all of them. The company's customer service is also top-notch.

What do you dislike most about this product?

Some of my postings have been unable to be published at the times I've scheduled them to be.

What recommendations would you give to someone considering this product?

With Agorapulse, social media managers have all they need in one location to properly manage their customers' accounts.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

Skylar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Scheduling has never been easier.

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

It is priced lower than other options on the market.

What is your favorite aspect of this product?

Thank you for updating the scheduling tool to allow for editing of postings for each individual social media account. I appreciate your efforts much. I particularly like the fact that you may now reduce the size of the scheduling tool!

What do you dislike most about this product?

LinkedIn does not have the ability to utilize the listening function, which I find to be a negative aspect of the platform. Aside from this, I would like it if the campaign component was a bit simpler to comprehend and utilize all in one place.

What recommendations would you give to someone considering this product?

If you're on the fence about whether or not to use Agorapulse, go for it. Best tool I've ever used to schedule social media posts!

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Great tool with good price-performance ratio

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor Friendly Policies

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