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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Kega I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

My Experience With Agorapulse

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

One aspect that makes Agorapulse unique is the fact that it's affordable. Secondly, it is multi-purpose in that it handles both social media management and monitoring. Thirdly, it offers team collaboration features

What is your favorite aspect of this product?

I like that Agorapulse is cost effective. It's one software that is so resourceful and this makes social media management and monitoring easy. With features such as scheduled publishing, reporting and monitoring, handling social media pages becomes easy.

What do you dislike most about this product?

Agorapulse can be complex for new users but once you understand, it's pretty straightforward

What recommendations would you give to someone considering this product?

For great social media management features and team collaboration, there is only one software to trust, Agorapulse

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Rashmi T.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and intuitive for social media

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

It is a one-stop solution for social media marketers. Its ability to link social media platforms, monitor and social listening is amazing.

What is your favorite aspect of this product?

Integration with Canva makes it so easy to manage everything in one place.

What do you dislike most about this product?

takes a little time to understand the product and a few features at the start.

What recommendations would you give to someone considering this product?

One-stop for all social aspects right from design to execution and monitoring.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Samuel W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Social networks managed in a simple way

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

The simplicity of the platform makes it a profitable option for organizations that are starting out in this type of system, or for professionals who do not yet have much experience in this type of alternative. This is a business commerce tool that allows organizations to be able to Having a monitoring and management system for social networks, from responding to messages such as publishing content that has been previously programmed, is a tool mainly for professionals in the marketing area, but even so, it is not only intended for that.

What is your favorite aspect of this product?

What I like the most about this tool is that it is even compatible with business communication systems such as LinkedIn, since through this means we even interact with other well-known organizations, and it is necessary to have a place in a professional social network like that, its functions can be programmed in advance to maintain a constant flow of information through all our means of communication and thus attract new team members or potential clients

What do you dislike most about this product?

I have no problems, it is an easy-to-use tool, it fulfills its functions of programming publications and monitoring them

What recommendations would you give to someone considering this product?

My recommendation is to integrate all your social networks in this tool so you don't forget any and keep your systems updated with real-time publications as well as answer customer questions and requirements.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

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