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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Annelize V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use, great product and features. Love it!

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Features, seamless integration with platforms and the speed and efficiency

What is your favorite aspect of this product?

The quick integration with platforms and the reporting

What do you dislike most about this product?

That you cant schedule reels

What recommendations would you give to someone considering this product?

Go for it! It will make your life a whole lot easier

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dylan S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Agorapulse is easy to use

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

The interface and accessibility are what make Agorapulse special. Additionally, they have exceptional customer service and are constantly improving their features.

What is your favorite aspect of this product?

My favorite aspect is that Agorapulse is easy to use, at least from the user perspective. The UI is easy to understand and get around. The platform is not overly crowded but is stacked with a bunch of features.

What do you dislike most about this product?

What I dislike most is the customization of their largest package. We have exceeded what they offer in their biggest package and have yet to create a package that makes sense for us. We have over 200 social media channels that we manage and it seems like that is the typical Agorapulse user.

What recommendations would you give to someone considering this product?

I would recommend that if you plan on using Agorapulse, make sure you understand what your needs are first. If your goal is to find an affordable solution to manage 50+ accounts, then I would continue shopping around. However, for small-managed companies, I would highly recommend Agorapulse as they simply get the job done right for scheduling content and managing multiple accounts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebecca C.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

"Best software for Social Media Managers"

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Everything! They have so many great options and are always adding more features!

What is your favorite aspect of this product?

The scheduler and reports

What do you dislike most about this product?

I don't know that i dislike anything

What recommendations would you give to someone considering this product?

Go through their training...it is sooo helpful to get a full use of the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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