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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

82

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

85

Breadth of Features

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Ease of IT Administration

81

Vendor Support

80

Availability and Quality of Training

79

Agorapulse Reviews

Allison C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to Use Social Media Scheduling Tool

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse makes it easy to schedule posts across multiple platforms, and customize the post per platform. It has most of the social networks that you need. It also allows you to schedule the same post multiple times.

What is your favorite aspect of this product?

Being able to schedule one post to multiple platforms at once, and customize the settings for each platform.

What do you dislike most about this product?

You can't connect your personal FB profile.

What recommendations would you give to someone considering this product?

Create a list of must have features before you test the software, so you have an idea in mind of what you're looking for. Then, you'll know if it meets your needs. There are tons of cool features, but you need to be clear on whether or not those are the actual features that you need in order to be effective and productive.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Fair

Waithaka K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

A Great Social Media Manager

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

What makes Agorapulse unique is that it is affordable and that it offers best features that makes it easy to upload content as well as well as manage social media conversations

What is your favorite aspect of this product?

I like that there are no compromises on quality and capability despite the tool being very affordable. With Agorapulsem, social media management is easy

What do you dislike most about this product?

Well, I cannot think of any because I have had a flawless experience

What recommendations would you give to someone considering this product?

If you need a social media manager that works, try Agorapulse. It has been very resourceful for our business and I can recommend it without doubts.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Grace H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Excellent tool for managing content

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

It is a single and comprehensive experience to manage all of our social media properties, it helps us make informed marketing decisions, it also helps me keep track of mentions and comments and customizable reports, the calendar function has really helped configure the planning of social content for the future, also help us to be present in our social networks and make it easy to share something in all of them, also the reports are useful to monitor and share the progress with customers, the customer service behind Agorapulse it is also excellent.

What is your favorite aspect of this product?

It is simply one of the best social media management platform out there, I like that it is a visual platform, I also like that it can easily group the social media profiles of each client, I love the analytical reports provided, it provides the ability to view the entire comment thread in a single post, also allows me to post, like, and reply to everything in one place, it's a very intuitive platform that makes content planning easy.

What do you dislike most about this product?

I have no problem with this platform, I consider that it offers a great service and all its functions are of great quality.

What recommendations would you give to someone considering this product?

This software offers a great capacity to improve your programming due to the functions it has that are easy to use and its great interface that allows you to have a good knowledge of this great platform.

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Client Friendly Policies

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