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AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

88

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

79

Agorapulse Reviews

Horst M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Agorapulse promising convenience."

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse assists its users in managing their multiple social media accounts from a single platform. It has helped us save a lot of time by uploading posts across different handles in a single go. it has a very strong analytics’ feature that enables the users to keep a track of their performances on social media. The reports are the best feature that had kept us going with Agorapulse. It has very reasonable pricing and calendars can be effortlessly shared with the clients so that they can comment and review.

What is your favorite aspect of this product?

We have been using Agorapulse for managing and engaging on our all social media handles that too in an effortless way. It has turned out to be the best planner for our organization. The best thing we have experienced so far with Agorapulse is that we can generate calendars and have a healthy interaction with our audience on a single platform. The tool has become our time-saving machine. We have been able to outdo our competitors by scheduling posts ahead of time. We can also effortlessly communicate with our team members and our clients.

What do you dislike most about this product?

Some minor tasks, for example, assigning posts, scheduling them, and labeling all of those for little jobs, can be removed because they sometimes bother a lot. Sometimes, the integrations are not very smooth. Furthermore, it also seems to be more expensive so it works more efficiently for organizations that need to handle multiple accounts. It also allows only a restricted number of videos and stories to be published but this is the issue with all similar platforms. These issues are still prevalent but we are optimistic that they will be solved.

What recommendations would you give to someone considering this product?

If you are a growing company, or in case you are going through a tight phase you can kick Agorapulse’s free version before you dive into the paid packages. Through the free version, you can get an idea if it is capable of meeting your expectations, and based on your experience you can decide for yourself.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Acts with Integrity

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The unpredictable collection of features

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

The first and foremost thing that differentiates Agorapulse from other rival tools is simplicity; It's so much simpler to have everything in one place, and I no longer miss anything. Agorapulse, in contrast to some other networks, lets me tag pages on Instagram, Twitter, Facebook, and LinkedIn. This helps us save a tonne of time.

What is your favorite aspect of this product?

Agorapulse is able to provide us with vital, educational reports that allow us to foster and create additional growth and engagement. We really appreciate this platform it made everything easier for us. For social media managers and organizers, using Agorapulse to streamline and plan updates and media feeds is a very wise choice. The UI is incredibly user-friendly and effective.

What do you dislike most about this product?

Agorapulse needs to enhance the integration with Instagram so that multi-image posts can be published without requiring a second step in the mobile app. When we have to use email support, a different platform is used therefore to unify all customer service operations, it would be ideal if an email ticket system could interface with Agorapulse.

What recommendations would you give to someone considering this product?

Agorapulse is essential if you oversee many social media profiles and are tired of using different tools. The cross-platform duplication and calendar allow everything to be created and organized in one location, even though they are separate platforms for the same firm. Their support team is also wonderful and is always available to help us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ellen G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Streamlined the way of communication

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

I searched so many tools but with Agorapulse I have been able to watch social networks more easily, aggregate all messages and comments into one interface so I can respond to them quickly, and schedule post-publication, which has worked out brilliantly for me.

What is your favorite aspect of this product?

I frequently use the scheduling and notification monitoring functions of Agorapulse. These two elements are both dependable, excellent, and simple to use. After deciding to use Agorapulse as our social media management tool, managing our content, planning, and posting have all been simple. We have experienced such encouraging development across all of our platforms. Additionally, having a central hub for managing our social community is fantastic. Additionally, it saves us a tonne of time when reporting.

What do you dislike most about this product?

I find some difficulties while using it. It was more difficult to edit posts meant for many channels than it is to schedule them in the first place. I would also adore the ability to update and have the same menu as when I schedule, where I have my base text and then the customized wording for each social media platform.

What recommendations would you give to someone considering this product?

This is a terrific offer if you're searching for a cheap social media management solution for your company. At a low cost, you can benefit from it in the incredibly best way. Just try it and take advantage of the features. I believe nothing is lost, and there is a lot to gain. Finally, in my opinion, small and all-sized businesses would benefit the most from it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

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