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Alert Logic MDR Logo Award Winner Product Badge
Alert Logic MDR Logo Award Winner Product Badge
Fortra

Alert Logic MDR

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Alert Logic MDR
8.3 /10

What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Company Details


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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

4% Negative
3% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Technology Management

90

Proactive Threat Hunting

88

Use of ML

87

Use of the MITRE ATT&CK Framework

86

24/7/365 Security Monitoring

85

Prevention

83

Risk Scoring & Remediation Act

83

Vulnerability Management

83

Compliance Reporting and Archival Mechanisms

82

Threat Intelligence

82

Real-Time Threat and Anomaly Detection

81

Vendor Capability Ratings

Average 87

Vendor Support

91

Business Value Created

89

Availability and Quality of Training

88

Ease of IT Administration

88

Ease of Customization

88

Quality of Features

87

Ease of Implementation

87

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Alert Logic MDR Reviews

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Nice and easy

Likeliness to Recommend

5 /10

Pros

  • Client's Interest First
  • Reliable
  • Trustworthy
  • Unique Features

Pavan sreevatsav A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

BEST CLOUD BASED SECURITY OPERATIONS TOOL

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere). An unusual omission for a security tool.

What is your favorite aspect of this product?

It unquestionably accomplishes its goal of capturing and providing traffic, threats, and intrusions as they happen. Alert Logic, not the various secondary security systems I have in place, has detected every issue I've had to deal with in the last couple of years. Our AWS system requires the deployment of a modest, unobtrusive agent that will capture all of the traffic on our AWS instances.

What do you dislike most about this product?

In overall, the UI is a mess. It can be challenging to locate what you need at times, and even after using the tool for more than two years, I frequently get lost. The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere).

What recommendations would you give to someone considering this product?

Since we've been using Alertlogic for a while, especially the threat manager, we're confident that the service is giving us a high level of security and protection.

Pros

  • Trustworthy
  • Effective Service
  • Respectful
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Under Delivered

Most Popular Alert Logic MDR Comparisons

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