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Managed Detection & Response (MDR)

Managed Detection & Response

What is Managed Detection & Response?

Managed Detection and Response can be described as an alternative to an in-house SOC in that the threat hunting, monitoring, and incident response is provided as a service in addition to the Endpoint Detection and Response (EDR). A successful MDR implementation will result in a 24/7 network monitoring and incident investigation and response as well as protection across endpoints, network, and cloud workloads. The granular visibility and protection gained from the deployment of MDR within an organization’s environment is one of its many benefits. The effectiveness of an in-house security team as well as a SOC deployment can be made possible by an MDR implementation.

Common Features

  • Real-Time Threat and Anomaly Detection
  • Incident Management
  • Threat Intelligence
  • Vulnerability Management
  • Compliance Reporting and Archival Mechanisms
  • Prevention
  • Use of the MITRE ATT&CK Framework
  • Technology Management
  • Risk Scoring & Remediation Act
  • IOC Focus and Management
  • Standardized Playbooks
  • 24/7/365 Security Monitoring
  • Automated Threat Hunting

Top Managed Detection & Response (MDR)

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

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At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 11
Next Award: Oct 2025

Top Managed Detection & Response 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Composite Score
9.5 /10
CX Score
9.6 /10

Built from the ground-up to detect and respond to abnormal behaviour on endpoints, cloud services, and networks, Field Effect MDR (formerly Field Effect Covalence) is a holistic cyber security solution that delivers visibility into the threats and risks facing your business—giving you the advantages of automated cyber security, backed by human intelligence. No matter the size of your team or where they work, Field Effect MDR extends across your entire IT infrastructure. It pinpoints the cyber threats and vulnerabilities targeting your business and delivers the information you need to respond—all from one user-friendly platform.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Badge Winner
Badge Winner
Huntress Labs Incorporated

Huntress Managed Security Platform

Composite Score
8.4 /10
CX Score
8.4 /10

The Huntress Managed Security Platform quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard. Protecting endpoints and Microsoft 365 identities doesn’t happen magically. See the features and services that act as our platform’s foundation.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Badge Winner
Composite Score
8.4 /10
CX Score
8.5 /10

The CrowdStrike Falcon platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value.

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Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Fair
Badge Winner
Badge Winner
Composite Score
8.3 /10
CX Score
8.7 /10

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

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Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
Badge Winner
Arctic Wolf Networks

Arctic Wolf MDR

Composite Score
8.1 /10
CX Score
8.5 /10

Arctic Wolf® Managed Detection and Response (MDR) provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

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Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
eSentire

eSentire

Composite Score
8.0 /10
CX Score
8.4 /10

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Badge Winner
Badge Winner
Composite Score
8.0 /10
CX Score
8.3 /10

The Cynet security platform correlates and analyzes indicators across all fronts of the organization – networks, files, users and endpoints – to establish risk-ranking and hone in on previously unidentified threats. It is a complete, natively built, fully integrated and automated suite of cybersecurity capabilities in one, unified solution that is easy to deploy, operate and manage.

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Pros

  • Trustworthy
  • Respectful
  • Security Protects
  • Reliable
Badge Winner
Composite Score
7.7 /10
CX Score
8.1 /10

ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.

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Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service
Badge Winner
Badge Winner

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

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Pros

  • Trustworthy
  • Effective Service
  • Respectful
  • Security Protects

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

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Pros

  • Respectful
  • Client Friendly Policies
  • Reliable
  • Effective Service
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