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Alert Logic MDR Logo Award Winner Product Badge
Alert Logic MDR Logo Award Winner Product Badge
Fortra

Alert Logic MDR

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Alert Logic MDR
8.4 /10

What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Company Details


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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Down 2
Since last award

93 Plan to Renew

Up 1
Since last award

90 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
95%
Conflict Resolution:
95%
Strategy & Innovation:
99%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

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8% Negative
2% Neutral
90% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 91

Automated Threat Hunting

100

Technology Management

93

Real-Time Threat and Anomaly Detection

92

Threat Intelligence

90

Use of the MITRE ATT&CK Framework

90

Prevention

90

Vulnerability Management

90

24/7/365 Security Monitoring

89

Proactive Threat Hunting

88

Compliance Reporting and Archival Mechanisms

88

Risk Scoring & Remediation Act

88

Vendor Capability Ratings

Average 86

Ease of Customization

87

Business Value Created

87

Availability and Quality of Training

87

Vendor Support

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Breadth of Features

84

Alert Logic MDR Screenshots

Alert Logic MDR Downloads

Alert Logic MDR Videos

Alert Logic MDR Reviews

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Nice and easy

Likeliness to Recommend

5 /10

Pros

  • Client's Interest First
  • Reliable
  • Trustworthy
  • Unique Features

Pavan sreevatsav A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

BEST CLOUD BASED SECURITY OPERATIONS TOOL

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere). An unusual omission for a security tool.

What is your favorite aspect of this product?

It unquestionably accomplishes its goal of capturing and providing traffic, threats, and intrusions as they happen. Alert Logic, not the various secondary security systems I have in place, has detected every issue I've had to deal with in the last couple of years. Our AWS system requires the deployment of a modest, unobtrusive agent that will capture all of the traffic on our AWS instances.

What do you dislike most about this product?

In overall, the UI is a mess. It can be challenging to locate what you need at times, and even after using the tool for more than two years, I frequently get lost. The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere).

What recommendations would you give to someone considering this product?

Since we've been using Alertlogic for a while, especially the threat manager, we're confident that the service is giving us a high level of security and protection.

Pros

  • Trustworthy
  • Effective Service
  • Respectful
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Under Delivered

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