What is Alert Logic MDR?
Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
Down
2
Since last award
93 Plan to Renew
Up
1
Since last award
90 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 99%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alert Logic MDR?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automated Threat Hunting
Technology Management
Real-Time Threat and Anomaly Detection
Threat Intelligence
Use of the MITRE ATT&CK Framework
Prevention
Vulnerability Management
24/7/365 Security Monitoring
Proactive Threat Hunting
Compliance Reporting and Archival Mechanisms
Risk Scoring & Remediation Act
Vendor Capability Ratings
Ease of Customization
Business Value Created
Availability and Quality of Training
Vendor Support
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Alert Logic MDR Screenshots
Alert Logic MDR Downloads
Alert Logic MDR Videos
Alert Logic Managed Security Services Overview
Alert Logic Threat Hunting
Alert Logic Customer Insights
Alert Logic Managed Detection and Response (MDR) Demo
Dashboard
CIS Benchmark Report
Threat Comparison Dashboard
Topology
PCI Requirements Report
Alert Logic MDR Reviews
Matthew G.
- Role: Information Technology
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jun 2023
Well armed, present-day cybersecurity ally
Likeliness to Recommend
What differentiates Alert Logic MDR from other similar products?
Its zero-day exploitation, monitoring, detection, reporting and mitigation.
What is your favorite aspect of this product?
Its very easy to install. It is a present-day cybersecurity solution, great at isolating and quickly mitigating threats.
What do you dislike most about this product?
Lack of multi-factor authentication, fast password expiry are concerns for me. Wish that can be addressed.
What recommendations would you give to someone considering this product?
This is an above average online alert system that makes sense. Its very wasy to install, performs as advertised.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Uday B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
proactive MDR with Strong Cloud-Centric Support
Likeliness to Recommend
What differentiates Alert Logic MDR from other similar products?
Alert Logic MDR stands out due to its cloud-native threat detection, managed response capabilities, and continuous security monitoring across cloud, hybrid, and on-premises environments. Unlike traditional security tools, it provides agentless deployment, expert-driven threat analysis, and automated compliance reporting, making it an ideal choice for businesses seeking scalable and proactive cybersecurity without heavy in-house management
What is your favorite aspect of this product?
One of the most favorite aspects of Alert Logic MDR is its real-time threat intelligence and 24/7 security monitoring.
What do you dislike most about this product?
reporting and dashboard interface is less intuitive.
What recommendations would you give to someone considering this product?
For companies seeking completely managed threat detection with low internal security overhead, Alert Logic MDR is a good option—especially for cloud-first or hybrid environments. But organizations with very customized security requirements or large on-premises environments might need to determine if its features suit their particular needs. Spending in proper onboarding and training will ensure that it is maximized to its potential
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Nitin G.
- Role: Operations
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Comprehensive 24/7 Security with Expert Support, I
Likeliness to Recommend
What differentiates Alert Logic MDR from other similar products?
Alert Logic MDR stands out with 24/7 managed services, supporting both cloud and hybrid infrastructures. It offers customizable threat intelligence, seamless integration with existing tools, and comprehensive incident response. This flexibility and round-the-clock support make it an ideal solution for businesses seeking reliable, expert-driven cybersecurity across diverse environments.
What is your favorite aspect of this product?
My favorite aspect of Alert Logic MDR is its 24/7 managed service. This continuous monitoring and expert-driven response ensure that threats are detected and mitigated around the clock, providing businesses with peace of mind and reducing the burden of managing security in-house, especially for teams with limited resources.
What do you dislike most about this product?
One downside of Alert Logic MDR is that its pricing can be on the higher end, particularly for smaller businesses or those with limited cybersecurity budgets. The comprehensive service and expert support come at a premium, which might not be ideal for all organizations, especially those looking for more cost-effective solutions.
What recommendations would you give to someone considering this product?
I recommend considering Alert Logic MDR if your business requires round-the-clock security monitoring and has the budget for a premium service. It's especially valuable for organizations with cloud or hybrid infrastructures. However, if you're a smaller business with limited resources, assess whether the cost aligns with your security needs.
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Friendly Negotiation
Cons
- Less Generous
