Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Alert Logic MDR Logo Award Winner Product Badge
Alert Logic MDR Logo Award Winner Product Badge
Fortra

Alert Logic MDR

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Alert Logic MDR
8.4 /10

What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

Filter By

Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
95%
Conflict Resolution:
95%
Strategy & Innovation:
99%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
8% Negative
3% Neutral
89% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 91

Automated Threat Hunting

100

Technology Management

93

Real-Time Threat and Anomaly Detection

92

Threat Intelligence

90

Use of the MITRE ATT&CK Framework

90

Prevention

90

Vulnerability Management

90

24/7/365 Security Monitoring

89

Proactive Threat Hunting

88

Compliance Reporting and Archival Mechanisms

88

Risk Scoring & Remediation Act

88

Vendor Capability Ratings

Average 86

Ease of Customization

87

Business Value Created

87

Availability and Quality of Training

87

Vendor Support

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Breadth of Features

84

Alert Logic MDR Screenshots

Alert Logic MDR Downloads

Alert Logic MDR Videos

Alert Logic MDR Reviews

Quantum C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Dynamic IT monitoring

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Visibility in all applications and infrastructure performance.

What is your favorite aspect of this product?

No great IT knowledge needed to use tool.

What do you dislike most about this product?

All IT security is perfectly delt with

What recommendations would you give to someone considering this product?

The right tool for IT security

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Greg P.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Sophisticated Solution for Cyberattacks Monitoring

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Alert Logic MDR has machine learning and AI which automate security threat monitoring across all systems.

What is your favorite aspect of this product?

Automate threat hunting, identifying and remediation across endpoints, network, cloud and on-premise environments.

What do you dislike most about this product?

Unfortunately, Alert Logic MDR doesn’t share pricing details on their website although they were rapid to respond upon demo request.

What recommendations would you give to someone considering this product?

To eradicate data theft and improve company reputation, I would insist Alert Logic MDR.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nisa K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

First and grat SaaS enabled managed detection prov

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

* Technical support is amazing. They answer your questions very fast. * We can monitor a lot of cloud-based resources- * It is very simple but I can say it is very efficient.

What is your favorite aspect of this product?

* I think it is really amazing to monitor a lot of cloud-based resources. * It makes us free up our internal resources which is very good. * It is really user friendly. * Technical support answers very shortly.

What do you dislike most about this product?

* It should offer free trial. * I can not find any option for Multi Factor Authentication. * It is really hard to understand Log Review.

What recommendations would you give to someone considering this product?

* Please provide free trial. WE should test it before buying the software. * Provide Multi Factor Authentication. * Log Review section should be easier.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Cons

  • Less Efficient Service

Most Popular Alert Logic MDR Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171