What is Amazon Chime?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
83 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Chime?
Pros
- Altruistic
- Security Protects
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Controls
Audio Conferencing Call in Bridge
Video Conferencing
File Transfer
Screen Share
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Business Value Created
Vendor Support
Amazon Chime Reviews
Md t.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
The Amazon's personal chat/meet system
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
I don't believe for it to provide something new or different. Over all its just a good app for internal use of Amazon employee. But it's kind of pain, if you are using it outside amazon organisation
What is your favorite aspect of this product?
Only favourite aspect is the instant messaging
What do you dislike most about this product?
It needs like very high net speed to run compare to all other competitors. And it will get stuck multiple time.
What recommendations would you give to someone considering this product?
Nothing as it is as easy to use as any other meet application
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Generous Negotitation
Raymond M.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Amazon Chime is a communications service
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, customers can: Conduct and attend online meetings with HD video, audio, screen sharing, meeting chat, dial-in numbers, and in-room video conference support; Use chat and chat rooms for persistent communications across desktop and mobile devices; Administer enterprise users, manage policies, and setup SSO or other advanced features in minutes using the Amazon Chime management console. Amazon Chime offers an easy-to-use app available
What is your favorite aspect of this product?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, customers can: Conduct and attend online meetings with HD video, audio, screen sharing, meeting chat, dial-in numbers, and in-room video conference support; Use chat and chat rooms for persistent communications across desktop and mobile devices; Administer enterprise users, manage policies, and setup SSO or other advanced features in minutes using the Amazon Chime
What do you dislike most about this product?
The inability to get help as soon as I would like
What recommendations would you give to someone considering this product?
Try it out I think you will like it
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Cons
- Vendor Friendly Policies
Bhargava R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Easy to use core features but not the best option
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Reliability of the core functionalities and cost efficient
What is your favorite aspect of this product?
Has all the major features needed to drive productivity and screen sharing works reliably
What do you dislike most about this product?
Instant messaging functionality isn't very feature rich and only acts as an add-on functionality
What recommendations would you give to someone considering this product?
Consider cost compared to the other options because it has all the features you need
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Fair
