What is Amazon Chime?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
83 Plan to Renew
4
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Chime?
Pros
- Altruistic
- Security Protects
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Controls
Audio Conferencing Call in Bridge
Video Conferencing
File Transfer
Screen Share
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Business Value Created
Vendor Support
Amazon Chime Reviews
Sriharsha T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Difficult to use.
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
The interface is different although I am not a fan of it.
What is your favorite aspect of this product?
Not really anything.
What do you dislike most about this product?
The interface and the menu options graphics are bad.
What recommendations would you give to someone considering this product?
Not really worth it.
Pros
- Trustworthy
- Transparent
- Security Protects
- Continually Improving Product
Cons
- Less Efficient Service
- Less Caring
- Wastes Time
Walt C.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
"Good program for video conferencing."
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
In comparison to similar apps, it stands out for its intuitive design and user-friendly interface.
What is your favorite aspect of this product?
The Chime feature on Amazon is a great way to stay in touch. It allows you to do things like have video chats and share your screen. The call quality is excellent both in terms of audio and video.
What do you dislike most about this product?
My impression of the Amazon Chime app's dashboard is that it's not very well-designed or intuitive. The quality of the app as a whole needs to be improved. Additionally, there are occassional freezes while sharing the screen.
What recommendations would you give to someone considering this product?
The program's straightforward design and intuitive interface are major selling points for me. There are a ton of fascinating extras, such as the ability to share your desktop, watch high-quality films, or participate in live online events.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Sunderraj G.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Video conferencing champ
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon chime easily integrates with AWS SNS which really helps us configure task automations messages within minutes which keeps out team notified.
What is your favorite aspect of this product?
Amazon chime has various features which are all great, but the one feature that stands out is the groups is the markup language support. With the help of the markup language we can easily differentiate between normal text vs code snippets or hyperlinks.
What do you dislike most about this product?
The one aspect that I dislike about chime is the screen sharing feature. From time to time the screen sharing drops during a meeting and we end up stopping the screen share and restarting ti again.
What recommendations would you give to someone considering this product?
Amazon chime is a very professional video conferencing tool, which can be customised as per business needs. I would highly recommend this product to any business that operates remotely
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
