What is AppFolio Property Manager?
AppFolio Property Manager is designed for property managers who want to automate, modernize, and grow their business. Whether you manage multifamily, single-family, student housing, HOA, condo, or commercial properties—or maybe you manage a mixed portfolio—our all-in-one cloud-based solution has features built specifically for you so you can streamline your workday and focus on your bottom line.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AppFolio Property Manager?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Property Management
Tenant Management
Analytics and Reporting
Lease Management
Marketing Management
Mobile
Maintenance Management
CRM Integration
Accounting and Financial Management
Document Management
Budgeting and Forecasting
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Availability and Quality of Training
AppFolio Property Manager Reviews
Eipass M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2024
Collective and Automatic App
Likeliness to Recommend
What differentiates AppFolio Property Manager from other similar products?
The streamlined real estate option helps businesses manage every transaction
What is your favorite aspect of this product?
The program is transparent and informative
What do you dislike most about this product?
No support from the customer team
What recommendations would you give to someone considering this product?
Every property is well managed by the app, hence, recommended
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
Cons
- Less Transparent
- Under Delivered
Marissa R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
The features and organziation are amazing!
Likeliness to Recommend
What differentiates AppFolio Property Manager from other similar products?
Ease of Use and Features. Organization is fantastic!
What is your favorite aspect of this product?
It's cloud based and everything can be found easily with attaching documents to the accounts
What do you dislike most about this product?
Lack of technical support for end users
What recommendations would you give to someone considering this product?
Really dive deep into cost anaysis because there will be training involved for the entire team and a learning curve
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Generous
- Less Effective Service
- Vendor Friendly Policies
Lindsay D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
Great system, easy to use, but chose another
Likeliness to Recommend
What differentiates AppFolio Property Manager from other similar products?
It's not too different at all, I would say the biggest difference is the aesthetics of the system. It appears very IT-esque and wasn't as user friendly as other systems I tested.
What is your favorite aspect of this product?
None- it was fine, but ultimately, I chose another software.
What do you dislike most about this product?
The aesthetics
What recommendations would you give to someone considering this product?
Depending on how your staff learns, the visuals could be good or bad, but for salespeople, I would say the aesthetics and intuitivity that other systems have were more ideal for our use.