Asana Customer Reviews 2024

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Asana

Composite Score

9.0 /10

CX Score

9.2 /10

844 Reviews Write a Review

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Trustworthy

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

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Task Management

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Objectives and Key Results

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Asana Reviews

Danilo d.

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy way to manage daily tasks

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Easy management and collaboration

What is your favorite aspect of this product?

Modern interface and mobile app

What do you dislike most about this product?

Limited features in app

What recommendations would you give to someone considering this product?

Take some days to learn the platform, after that it will be super easy

Pros

Helps Innovate
Performance Enhancing
Inspires Innovation
Fair

Sofia S.

Role: Industry Specific Role
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Asana is a preferable tool for project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

I prefer the color combination, the user interface, and the swish performance. Individual apps for mobile. Also, it’s very easy to understand for beginners. So I prefer it. I will surely recommend my agent for this software. I even have already advised my friends and family members to use asana and give it a try. A number of them are very happy and gave me positive reviews regarding asana. The connectivity is additionally very smooth.

What is your favorite aspect of this product?

My favorite feature of asana is the simplest fact that I can add any tasks to my to-do list alongside all the data I collect along the way. It conjointly permits me to trace what I have done, which I’m terrible at doing myself, so it is a good asset for professionals who need to create esteem in their craft. Asana is great for tracking massive complicated projects. It’s extremely customizable both per project and overall for your organization. Once your team is totally on board, it’s easy to look up where a project is and what it needs to be completed.

What do you dislike most about this product?

It’s unhelpful that you will only assign a task to at least one person. Others are often included on a task as “collaborators” by using the person’s @name in the comments, however, that’s one of the items I noticed after I wanted to have both people review a document without having to make a task for each person.

What recommendations would you give to someone considering this product?

The convenience of making tasks that are both related to projects, but conjointly tasks that are 100 percent individual. The convenience of collaboration on tasks is fantastic and having the ability to set date ranges for the due dates helps with giving the member enough heads up about when tasks are needed to be completed. I’d extremely advocate Asana. It’s simple to understand. No technical information is required.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Andez G.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic Product. Easy to Use!!

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Good Resource Management

What is your favorite aspect of this product?

The workflow management is great Vendor support is amazing

What do you dislike most about this product?

I have nothing I dislike regarding Asana usage.

What recommendations would you give to someone considering this product?

Asana is a great tool for task and project management. It makes your scheduling and resource management very easy.

Pros

Helps Innovate
Reliable
Respectful
Generous Negotitation

Latest Research

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Danilo d.

Easy way to manage daily tasks

Likeliness to Recommend

Pros

Sofia S.

Asana is a preferable tool for project management.

Likeliness to Recommend

Pros

Andez G.

Fantastic Product. Easy to Use!!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support