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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Tom B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great product to use

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana allows project management to be streamlined and allow clear lines of reporting so that everyone has a clear and concise project plan

What is your favorite aspect of this product?

My favorite aspect of the product is the organization it gives our team to allow people to know exactly what they need to work on and when

What do you dislike most about this product?

I dislike the ramp up to get people used to using the platform but this generally minimizes after a few days and provides efficiency

What recommendations would you give to someone considering this product?

I would say that anyone using a project management tool should have Asana at the top of the list

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Unique Features

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Vendor Friendly Policies

Suraj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Intuitive, with a Wide Range of Functions

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

In order to keep updates, files, and related communication organized with their related tasks and projects, our team is learning to work more asynchronously.

What is your favorite aspect of this product?

Asana is a very user-friendly application, but it also has a rich feature set and a number of integrations that make it simple to link it to other services like Slack, Zoom, or Google Workspace. There are good options for summary-level information and updates, and the notifications are strong yet simple to customize.

What do you dislike most about this product?

Goals and KPI tracking are two elements that are still in their infancy. Additionally lacking some online services, the desktop also makes it challenging to retrieve project and task IDs in this setting (which are required for some integrations).

What recommendations would you give to someone considering this product?

Task management is the main issue. To coordinate work across various projects, our team was utilizing roughly 7 separate spreadsheets, but we were always losing track of what needed to be done. Team members were finally able to see their projects and assignments in one dashboard rather than several by properly assigning tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Synthia M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

"Asana is Useful for managing projects "

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Without a doubt, utilizing Asana to organize my time and projects has helped me much. It seems like you're getting closer and closer to finishing your work every time you click the "complete" button or select the corresponding option. Since I learnt to divide my large projects into more manageable chunks, I no longer feel as overwhelmed.

What is your favorite aspect of this product?

Asana is great; we use it to handle projects at my company and have had no issues with it. It offers an intuitive design that makes planning projects and chores a breeze. It's useful for delegating tasks, keeping everyone in the loop, and keeping tabs on progress so nothing is left undone.

What do you dislike most about this product?

Asana is an excellent project management tool, and thus far I haven't run into any issues when using it. It is important to understand that it is internet-dependent.

What recommendations would you give to someone considering this product?

Asana is fantastic for client collaboration and sharing of big-picture deadlines. It's a fantastic summary of what we've accomplished and what still needs doing. I wouldn't call it a full-service tool because I couldn't use it for teamwork or to manage threats and opportunities. But it's fantastic for sending to customers straight. I'd say go for it because of this reason.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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