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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Dave C.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

My Favorite Project Management Platform

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

There are many work management platforms that have tried to emulate Asana, but very few have achieved Asana's breadth of features.

What is your favorite aspect of this product?

I love the automation features. This really helps to keep our workspace organized and in sync. We used to spend hours cleaning up our projects and tasks. Now much of that work is automated instantly.

What do you dislike most about this product?

My only frustration is the lack of a contacts database. If we could pipe contact details into a kanban board, that would allow us to use Asana as our CRM as well. Keeping projects and contacts in one space, would be super helpful.

What recommendations would you give to someone considering this product?

Asana has one of the best free plans I've seen for a work management tool. Very generous.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Extensive functionality to manage projects.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Hannah H.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Ideal for project planning"

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

The free version has a lot of functionality and is easy to use; you can add notes, links, and documents. These are the main differences.

What is your favorite aspect of this product?

Asana is fantastic since it is a customizable project management system that does not force its users into a certain process flow. Asana's adaptability and flexibility in terms of both interface and view customization make it useful in a wide range of settings and fields. I also like that Asana provides management with a high-level overview of the firm and each division, while providing staff with a detailed breakdown of their daily, weekly, and monthly objectives.

What do you dislike most about this product?

The high barrier to entry presented by the learning curve may put off some potential customers. This is especially true for new users of the technology who may not have access to a consultant who can advise them on the best practices and show them how to digitalize their operations.

What recommendations would you give to someone considering this product?

This software comes highly recommended from me since it is simple to learn and use, but also contains more advanced options for when you really need them.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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