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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best working tool for tracking team efforts

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is a central hub for the entire company and its something that all teams can actually use. After trying Asana, I was up and running within an hour amd I credit the onboarding materials in particular. I read tutorials and got sample workflows. We are able to work cross-functionally, looping in product, sales, customer success, and leadership

What is your favorite aspect of this product?

It has the best structure for reporting. We attach screenshots and create a description template for all reports. I am able to create a Project that's divided into sections that make sense for my own case and use tasks to represent each piece of content

What do you dislike most about this product?

I can add subtasks to bring up multiple users into the loop but it's difficult to assign a task to multiple users. It could provide a better way to track employees working hours

What recommendations would you give to someone considering this product?

Because Asana helps see everything that's being produced, it can help marketers infuse the content into different stages of the customer journey. It helps marketing teams stay on top of their calendars so they focus on telling compelling customer stories

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meshach O.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best choice for tasks and projects management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

When it comes to tasks and projects management, Asana is the solution. It makes it easier for our employees to easily collaborate no work assignments. It seamlessly integrates with third-party applications like Google calendar which makes it super amazing. Has a great and very responsive customer support.

What is your favorite aspect of this product?

I like Asana since it enables me to manage my time and projects with ease. It's economical since it has a pocket friendly cost. Also, it allows you to track time spent on projects. I like the ability to organize my projects, see what I have done, and what needs to be done at a certain time.

What do you dislike most about this product?

Asana is my best application for managing tasks and projects. I dislike nothing about the application.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Olivia M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

I recommend Asana for task and project management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is unique and very straightforward to implement and set up. It's one of the most used application for tasks and projects management. I use it daily to manage my daily activities and i find it very helpful. I like the ability to create and assign new tasks to team members and they can easily collaborate on projects regardless of where they are.

What is your favorite aspect of this product?

One of the advantages of using Asana is because it is simple and easy to learn and adopt. It's cost effective thus making it affordable. Also, the customer support team behind it is responsive, available and always helpful.

What do you dislike most about this product?

With the help of Asana, i can track time spent on my projects, monitor what i have done and what is yet to be done.

What recommendations would you give to someone considering this product?

To all prospective customers out there i urge them to consider Asana since it's the best application for tasks and projects management.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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