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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for collaborating on project management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We've had issues in the past with employees duplicating efforts on projects and not discovering it until it was too late and too much work had been invested in the project. We can also have better communication with Asana about where projects are at. We track KPIs, project management, feature requests, and ideas in one location so that all team members can access and contribute in real time. We were able to increase project management productivity by using Asana.

What is your favorite aspect of this product?

If you want to get organized at work every day and keep your coworkers organized on projects, to-do lists, and so on, Asana is for you. Working in the supply chain, hardware, or computer software, regardless of industry. Asana provides our team with a degree of structure that we did not believe was feasible. Multiple team members can work on projects and assist coordinate tasks to avoid duplicating efforts.

What do you dislike most about this product?

Because Asana is such a strong tool, there is a lot to learn in order to utilize it appropriately. The number of activities that occur in Asana between teams, projects, and coworkers, as well as the alerts that arise from them, can be overwhelming at times. I was nearly confused where to begin at first, but after we built a strategy for our team, it was a terrific learning tool.

What recommendations would you give to someone considering this product?

When you've determined that Asana is the best tool for your team, conduct a walkthrough and define a clear procedure for how you want to utilize the system to ensure that it's used consistently. If not everyone actively participates, you may have certain difficulties. Better control over the alerts you get would be ideal. Going through countless settings and figuring out how to turn off certain notifications isn't always a good user experience.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Makes collaboration and project management easier

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana assists us in staying on track with tasks. It also allows us to keep track of each other's work and identify possible trouble areas that might cause a project to be delayed. We are a tiny crew, yet we work well together. We have several communication channels, but Asana serves as our central repository for all tasks and demands, past, present, and future. Our team needs to spend more time unpacking all of the power in this application, allowing us to be more efficient and communicate more effectively.

What is your favorite aspect of this product?

Asana simplifies project management, it assists our teams in breaking down large endeavors into smaller, manageable pieces, all while assisting us in managing our time and staying on schedule. Asana is constantly adding new integrations and customer support tools. It's simple to add individuals and manage projects, and we're constantly unpacking all of the choices in Asana. It's a powerful and comprehensive tool that can benefit teams of all sizes.

What do you dislike most about this product?

Asana is excellent for our project management needs, however it is not totally straightforward in other areas. The linkages are not entirely straightforward, especially when a third-party resource like Zapier is involved. Automation is improving, but it is still not where we would like it to be in terms of project planning and work assignment. I'd really want to see improved Google Mail or Chrome integration because it's currently awkward.

What recommendations would you give to someone considering this product?

It is really beneficial to have a project manager managing all of your Asana boards and ensuring that everyone is set up for success. It outperforms all of the tools we discussed previously. Our team needs to spend more time unpacking all of the power in this application, allowing us to be more efficient and communicate more effectively. Instead of increasing slowly, I would advocate investing time and attention in setting up Asana from the bottom up, investigating connectors and automations/templates, and starting out on the proper foot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ahsun J.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Project Management Simplified

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The flexibility it offers to users; you can build many project management dashboards simultaneously and customize each to your liking. It is extremely easy to use and brings collaboration to the world of project management.

What is your favorite aspect of this product?

The UI design of the software. It's very self-intuitive and easy to grasp. I literally learned how to use the tool in minutes and constantly find new features which make project management more effective. Additionally, I enjoy how the interface allows me to manage multiple project at once while customizing each dashboard.

What do you dislike most about this product?

There is nothing I dislike about the product. I do wish I could access Asana Mobile through 'Face Recognition' or 'Mobile Number Authentication'.

What recommendations would you give to someone considering this product?

Try it once and you will be hooked; especially if you are working in the Project Management world. It makes managing projects so much easier and is so much more effective than building Action Registers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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