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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Thomas J.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Unlike any of the project management tools, we ourselves have the opportunity to mention that Asana is among the superiors since it also has a very user-friendly interface which, although similar to any other project organization program, is quite easy to use.

What is your favorite aspect of this product?

What fascinates me the most about this tool is that this program will help you when you need to achieve goals within a time frame and complete numerous tasks. It was pretty effective this time, but we worked with teams once!

What do you dislike most about this product?

Since we've been using it we haven't encountered a single bug with this product, which is why we have the opportunity to mention that it's an amazing tool and I'm fascinated by how intuitive it is to navigate through the projects.

What recommendations would you give to someone considering this product?

In my personal experience, we have the opportunity to recommend this tool because a fundamental point that speaks for Asana is the integration with third-party applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Mak R.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Asana manages tasks, teams, and projects.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

no difference, it has the same functions as other programs, maybe the only difference is that it is a little easier to use.

What is your favorite aspect of this product?

My projects and activities are more easier to manage and prioritize thanks to the effectiveness of this program. It has an excellent user interface, which makes navigating the many features of the application quite simple. My pending duties are laid out before me in a clear and organized manner, and I may arrange them in the order of importance using this tool.

What do you dislike most about this product?

Data security and cooperation are two areas that, in my opinion, could need a bit more attention to detail. You should be able to select which fields you allow a third party access to update or see before sharing the information with them. In addition, I feel as if there is a lack of versatility in terms of the kind of fields that may be made.

What recommendations would you give to someone considering this product?

Excellent tool for coordinating and prioritizing work, as well as organizing and managing teams.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Alexandre L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent for managing team projects

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We solved the problem of not knowing who did what when it came to task distribution by project leaders. We can now take accountability for who performed what duties and who assigned the proper or erroneous assignments. The updates and templates in Asana have greatly benefited my workflow because it has become much easier and less complicated to start projects because Asana has a wide range of templates, and the updates of work status is another benefit that I have noticed in which you have managed to provide a clear general description of when the tasks can be completed.

What is your favorite aspect of this product?

I love how easy it is to create a project with tasks and subtasks. This facilitates monitoring, task assignment and visualization of all history done so far. I like this portfolio for easy monitoring of the status of all projects and all collaborative processes run under my supervision. In addition, you can make changes through your portfolio to help you organize your plans and strategies. Also, Asana makes it very easy for me and my colleagues to stay on the same page when it comes to the work they do, the progress of the work, and the assignment of tasks.

What do you dislike most about this product?

When there are multiple tasks generated within a task, it is difficult to click Load more, the format lists of vignettes, tables, etc. within the text area has also been improved to enable more complex information, such as a table. When using Asana, I found a feature that is really uncomfortable in my workflow: the monitoring of missing time. In this sense, it is extremely difficult to track how long a job has been devoted to, making it much more difficult to generate a complete report on work progress.

What recommendations would you give to someone considering this product?

If you need a basic task management system that is linked with many other platforms and is really simple to use, Asana is a good choice. Anyone considering this solution should look for third-party integration software to compensate for the time monitoring feature and other critical capabilities.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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