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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Kygo L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent body help for good work management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Now keeping an order in all my projects is easy and simpler with Asana, it's a really good software that works very well, the Gratt diagram, the Kanban style board, the alerts and notifications, the team calendar, team chat, the creating tasks and subtasks, discussions and forums all really work perfectly. Asana is the best Project Manager.

What is your favorite aspect of this product?

It has a beautiful user interface, I can create subtasks on main tasks and also subtasks on subtasks, that's really cool. With Asana you can assign tasks to your work team, the integrations with Slack work very well, this makes me have a better follow-up and execution of my tasks and projects.

What do you dislike most about this product?

Asana has been an excellent project and task manager, the only thing I would like to see would be a private chat, since any task or question with a colleague could be sent through a private chat instead of a general chat, but this does not take away May it continue to be an excellent platform that helps to better organize all your work.

What recommendations would you give to someone considering this product?

Asana is excellent for both standard and Premium companies, all the tools it offers are incredible to keep order in your projects with your work team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zach M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient product management team-wide, for less

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Teams ranging from creative to data analysis and account management and billing can seamlessly integrate within the Asana workspace, assuring a quick startup time for new employees. The integration allows wildly varying disciplines to all effectively utilize the platform.

What is your favorite aspect of this product?

Adding or removing project participants and parameters is a breeze, allowing our client teams to remain flexible in the face of ever-changing requirements for deliverables.

What do you dislike most about this product?

The interface can be a bit text-heavy and "busy" at times, and could use some workflow tweaking; it can overload an unseasoned account manager in a hurry if not checked regularly.

What recommendations would you give to someone considering this product?

If you're been disappointed with other project management platforms before, never fear: Asana will calm even the darkest memories of missed deadlines and overworked staff.

Pros

  • Unique Features
  • Caring
  • Respectful
  • Includes Product Enhancements

Zahid F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Good Product. Service can be much better.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has great features overall, I love the ease of use in general, however some parts of it are a bit complicated.

What is your favorite aspect of this product?

The fact that everything can be under one dashboard is a really helpful thing to have.

What do you dislike most about this product?

Not so much the product, but their service can be much better. The responses I would receive from the executives were very delayed and at times not helpful as well.

What recommendations would you give to someone considering this product?

They offer a month long trial. Use that completely before purchasing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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