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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Jonathan B.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

À Robust Saas Project Manager that delivers

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana enables better reporting, project insights and efficient workflows.

What is your favorite aspect of this product?

I really like its very user-friendly interface and continuous app updates.

What do you dislike most about this product?

Lack of two-factor authentication is a real drawback because of security concerns for our projects.

What recommendations would you give to someone considering this product?

It's one of the few better apps to offer enough or most collaboration tools if you're looking to engage the whole team with goal focus in mind.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aaryck E.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Do-It-All Project Management Software: Pricey

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Asana is robust, deep, and can wallop a punch with project management. Timelines, workflows, calendar feets, Ghant views, and more.. Asana makes sure each user has everything they need to stay on task, be productive, and best of all: on schedule. What makes Asana different is the customization and scalability. Every company is different which means, different needs have to be met: this is where Asana stands out from the pack. They make sure each user can scale their own projects, products, etc.

What is your favorite aspect of this product?

My favorite aspect of this product is including everyone I can on what needs to be done and remove them when something is complete. I also LOVE the ability to see everything from a bird's eye view and troubleshoot any problem areas within a project or product rollout.

What do you dislike most about this product?

I don't like the pricing and how the sales person wasn't that attentive to our needs. I did, however, get on YouTube and figured stuff out for myself. Additionally, Asana does have a good support team but the sales person was a bit off and kind of abrupt when it came to pricing and didn't work with us well. Anyways, that was one time and since using it, it's been great!

What recommendations would you give to someone considering this product?

Know your needs first. Asana is great for large teams with multiple moving pieces!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Generous
  • Less Friendly Negotiation

Roxana M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Unlike other tools, asana is a tool for our organization because it is the most powerful project manager at the moment. In my experience, I can say that this is an intuitive tool, easy to use and with everything you need to manage. and support for each project

What is your favorite aspect of this product?

What I like most about this product is how we manage to systematize our processes and, above all, our communication. I also appreciate the ability to keep my tasks in one place, even if they are not linked to a strategy or dashboard in Asana.

What do you dislike most about this product?

Since we used this product, we did not feel enough, which allows us to say that this tool helped us a lot. Also, we can say that the interface is subjectively intuitive once users get over the learning curve.

What recommendations would you give to someone considering this product?

We can recommend this product because we can flag an issue for progress if we are waiting for a response from other users or groups. In addition, the product's buying interface is quite amazing, which makes it easy to navigate through different kits and tasks, for these reasons we can recommend this tool.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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