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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Elizabeth C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2022

Great workflow tool!

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana creates the ability to track projects and streamline business processes across teams. This solution can be utilized by project management, customer success, IT, and many more business lines.

What is your favorite aspect of this product?

Asana allows me to create Portfolios for clients where all projects, tasks, and statuses can filter into. This creates visibility across the organization for where a client stands and what work is being done.

What do you dislike most about this product?

Asana does not have a good way of sharing documents where they can easily be updated without adding and removing.

What recommendations would you give to someone considering this product?

Evaluate all the use cases that this platform can create. This product can eliminate the needs for several additional tools.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Friendly User Interface

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ariel O.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use! Adds new feature! Great product

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Great support team, integrations, automation, and features. They are constantly rolling out more to help our company and others manage our time and tasks effectively.

What is your favorite aspect of this product?

I love being able to manage my person tasks all in one place and my team meetings/discussions.

What do you dislike most about this product?

Sometime Asana will go down but it does not notify me in app and some things get lost. Would love better updates and notifications for these type of system issues.

What recommendations would you give to someone considering this product?

If you need a product to help manage task and time I highly recommend Asana!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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