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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

keila s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Advanced design and flexibility"

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The competitive advantage of Asana is its teamwork and communication skills.

What is your favorite aspect of this product?

In a single application, Asana articulates how team work in reality. In particular, how it deals with visibility tasks, milestones, team reviews and appreciation, and much more. The team is maintained on the same page. Besides that, the web and mobile are easily accessible, so that I can still keep track of the notifications while I am travelling

What do you dislike most about this product?

The note-taking feature is one thing that can be improved. If too many tasks and structures in a workspace are involved, a user could lose track of some major comments or notes. That said, this caused another problem when offline grabbing features have not yet been implemented, probably the ability to draw pencils that I expect to see also in future. All in all, I look forward to seeing this along the way.

What recommendations would you give to someone considering this product?

I recommend it because Asana acts as a central system and the foundation of each product. In addition, Asana Forum offers a large number of courses on how to create Asana that best suits my organization's needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

David N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An excellent tool for project and task management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

I like everything about Asana because it helps me to manage my daily tasks and projects from anywhere anytime. It is a great software project management program that allows you to collaborate with other colleagues on projects. I like availability of customer support team, very helpful and friendly.

What is your favorite aspect of this product?

My experience with Asana has been amazing and awesome. It allows me to manage my working schedule with ease. I like the ability to create new tasks and assign them. It also integrates with powerful tools like Gmail, Google Calendar and Microsoft outlook thus making it a very great software for project management.

What do you dislike most about this product?

I use Asana daily and I have never experienced any challenge while using it. It is a great and recommendable application for project management.

What recommendations would you give to someone considering this product?

I recommend Asana to everyone looking for a great platform for project and task management.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Caring

Jonathan P.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great Platform To Manage Everything In One Place

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

We're currently using Asana in our Admissions office. We use it amongst four (4) full-time staff members and a handful of student workers (interns). It's been a gamechanger for us since day one. We're now able to hold less meetings and there's less questions about who is working on what project and when it's due. Asana allows us to clearly define roles and work while keeping us all on track.

What is your favorite aspect of this product?

We use Asana to manage a few aspects within our small business. The tool works great for having virtual meetings where a task can be used to capture the meeting minutes and sub-tasks can be used to allocate the action plan items to the specific meeting delegates.

What do you dislike most about this product?

Nothing. It's easy to get started - I was up and running in just a couple of minutes. Easy to use both in browser and via the app - I mostly the browser but on the go, it's nice to have the app.

What recommendations would you give to someone considering this product?

Task allocation and Tracking Virtual Meeting management covering the agenda, feedback and next action steps Task collaboration with a wide range of features to keep all kinds of task info in one space User experience with task views in list or kanban format

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Respectful

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