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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Tisha S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

A smart choice for managing group projects.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Creation of dashboards, creation of calendars, creation of chronograms, among them with the creation of dashboards I can make a more precise follow-up to the fulfillment of the activities, which allows to identify strong and weak points in the production flow. More customizable. More flexibility in terms of integrations.

What is your favorite aspect of this product?

I like Asana because it increases the productivity of our teams maintaining the order of activities and tasks regardless of the number of them, you can work remotely from anywhere and that's the best. It keeps a cycle where we can create, distribute and manage projects in a practical way in an intuitive space. The easy connection with other popular apps makes it even better, since I use Asana my work tasks and my performance have improved, it is more entertaining and comfortable, plus I can integrate it with my google calendar and google drive.

What do you dislike most about this product?

There are some points like the price, is a bit high and the lack of customer service provided in a timely manner that need to be improved. To manage projects on a business scale it can sometimes seem limited, but fortunately it can be integrated with other applications and thus achieve work a little more professionally.

What recommendations would you give to someone considering this product?

I recommend it for small and large groups, where they can organize their projects and start producing without losing the pace of work and also to share the status of their projects with customers if required.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Jose R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

The best solution for working on projects together

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It is a great environment to foster both communication and collaboration within our work team; we can keep each other updated on the status of our projects and keep moving forward to meet the objectives set out in them. It has built trust in our team and helped us improve our performance, a key factor to keep productivity high in our organization.

What is your favorite aspect of this product?

Asana is very intuitive, easy to use and provides facilities to my work team to coordinate and organize our work and tasks in the most efficient way. It has beneficial functions to support the management of our projects; it helps us prioritize our tasks, work in an organized team and keep our performance high to provide a quality service to our customers. It is a fantastic program, and their customer service is excellent.

What do you dislike most about this product?

Its interface is a bit shallow and lacks features that allow users to make customizations.

What recommendations would you give to someone considering this product?

It is an excellent resource and the best ally for work teams when managing tasks and projects. It has a variety of automation that save time and help improve workflows. It is worth having such a practical resource for project management as Asana.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Verena A.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Keep up with the pace of work.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Synchronization of tasks with external calendars. Messaging system. Printing and exporting of projects and tasks. Ability to manage large projects. Tidy user interface regardless of the number of tasks. Highly customizable.

What is your favorite aspect of this product?

What I like the most is that I can attach documents and local files from Dropbox. I can filter tasks and projects either by alphabetical order, due dates, etc. It's a great collaborative tool to improve productivity. I can manage tasks and activities from anywhere, with any browser, plus I can also do it from my cell phone with my Android app (also available for iOS) With Asana is possible to organize as many teams as needed, as well as projects, creating, assigning and monitoring, it is a very complete workspace, safe where we finish tasks faster and more efficiently, a process that has changed positively since I use Asana.

What do you dislike most about this product?

There is a lot of competition in the market, however Asana has known how to stand out, but its price could be more competitive because there are definitely cheaper or more attractive free versions. In my case I use the paid version because I need more competent features.

What recommendations would you give to someone considering this product?

I recommend balancing the workload of team members with Asana Resource Manager. Asana is one of the best task managers, where you can organize your projects and work together, adding users is very simple and so everyone can go to the same virtual workspace from any device, increasing productivity.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

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