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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Tara S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Total monitoring of projects in development

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana worked according to what we expected in the company, because we could be informed at all times, when problems arose in the development of each project, we solved it because Asana is precisely that. Always be attentive to any eventuality that may occur in the development, delivery or delay of the projects that we carry out in the organization, and we have not seen that good management in the rest of the software that we have used.

What is your favorite aspect of this product?

The responsibility that Asana gives to the members of the projects is the greatest virtue that can exist to be successful, because each member takes care of the work that corresponds to him and suffuses it in the time provided by this software, as well as the interaction that obtains is paramount for the follow-up of the work, because if any person has a question, they can ask the members of the project and solve it altogether, at this moment the whole organization uses Asana and we are happy with the benefits that they give us.

What do you dislike most about this product?

Although it is easy to use, Asana should be more intuitive in its use, to be able to access all its functions, because there are some functions of which I had no idea, to be able to inform me I had to enter the help center and obtain information of which he had no idea. but there I was able to find what I was looking for.

What recommendations would you give to someone considering this product?

If your organization is having problems with customers, because the delivery of projects is delayed, it is smart to use Asana, because the advantages in terms of delivery time and effectiveness that is achieved by maintaining a group of unified people is important, as well the software is customizable, because it can adapt it to the needs that are required. In addition, the process of adaptation of workers is quick because it is easy to work with Asana.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tolulope L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy to use but hard to adopt

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana's templates tend to do a good job of capturing all that is needed for a project.

What is your favorite aspect of this product?

Asana integrates really well with Google apps (sheets, docs). It makes it easy to refer to content outside of Asana.

What do you dislike most about this product?

Asana is not goof for taking free form notes. I therefore rarely use Asana for a quick note.

What recommendations would you give to someone considering this product?

If you have a strong change management / software adoption process, it is worth adopting.

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Giovanna C.

  • Role: Consultant
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Asana, Easy Tool with customizable features.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Progress tracking and the easy of task creation.

What is your favorite aspect of this product?

Asana has the effective task organizing capability and great interface.

What do you dislike most about this product?

Asana is the simplest project management software to all users.

What recommendations would you give to someone considering this product?

Asana document management system, easy Automated notification generation, secure and excellent on project document management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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