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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Josh G.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use, need a better nonprofit pricing model

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

The robust feature set and discount for nonprofits

What is your favorite aspect of this product?

The speed of their website

What do you dislike most about this product?

The cost structure and buying licenses in sets of 5

What recommendations would you give to someone considering this product?

Look at all the many players in the field.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serge S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Powerful project management resources

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

We have found the Asana platform to be very useful in maximizing our efficiency by getting an estimate of the productivity of our services. Thanks to this platform, we have started creating checklists and the tracking tools help us organize projects in the future.

What is your favorite aspect of this product?

We really like how the platform is designed to be both dynamic and easy to use; one of the most useful features of the platform is the ability to duplicate tasks across different projects. We think it's great that Asana conducts regular polls on its forum for user feedback; this brings a new level of engagement to the platform in terms of communication and overall experience.

What do you dislike most about this product?

Depending on your needs, you can choose from a variety of pricing tiers on this platform; the tools included in each tier indicate the level of effectiveness of the platform; however, the tiers with the most powerful results are the most expensive and therefore the most difficult to achieve.

What recommendations would you give to someone considering this product?

When it comes to project management, the Asana platform has some sophisticated tools. The ability to create and customize task reminders is a great feature. Managing tasks is simple, and the system summarizes them all for you so you can see your expected results in no time.

Pros

  • Helps Innovate
  • Enables Productivity
  • Caring
  • Saves Time

Justina E.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Meet my needs in many ways.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana leaves me spoilt for choice , when it comes to project views. I can choose to manage or visualize whole projects or assigned tasks as lists , or as Kanban boards, portfolios, Gant charts or through my timeline. Having multiple viewing options, accommodates disparity in individual project management behaviour, across my company.. The different viewing options on Asana differentiates it from other project management products or programs.

What is your favorite aspect of this product?

Asana is a very flexible project management program, that can be customized and adapted to unique project management demands. This is the main reason why it is adopted in different departments and teams at my organisation. Need to mention too that having different departments within my company make use of the same project management program, has helped to facilitate inter-departmental collaboration .

What do you dislike most about this product?

Attaching large sized files to task is sometimes an hassle and it is tedious getting anything done on the mobile app. Beyond checking the status of tasks , due to the small size of mobile screens.

What recommendations would you give to someone considering this product?

Advisable for new users to follow the Asana blog , to stay abreast of best practices and new provisions on the Asana platform..

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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