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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Kyle H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product for intended use.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It has a very simple user interface which business users like.

What is your favorite aspect of this product?

The cloud database accessible from any device.

What do you dislike most about this product?

It doesn't have the granular functionality that you might want from a bigger project management solution.

What recommendations would you give to someone considering this product?

Great for managing Agile projects or non-complex projects, but would not use it for a major traditional project as it lacks many aspects required.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Rachel H.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

"More effective for larger teams"

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

It can assign different parts of a project to different team members.

What is your favorite aspect of this product?

I like that we were able to create dependencies to divide tasks up amongst different staff members. When one person would check off a portion of the job, it would then trigger the next person to complete their step. It's also nice that there is a browser and app version of the software.

What do you dislike most about this product?

The setup was very time-intensive to the point that I wondered if we were creating more work for ourselves by setting up these various flows and templates. The way assignments were shown was confusing to a lot of team members.

What recommendations would you give to someone considering this product?

It's a better tool for larger teams with larger tasks.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Efficient and User-Friendly Project Management Too

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is an easy-to-use platform for managing projects and tasks. It's flexible and can be customized to fit different workflows. The platform has collaborative features like notifications and real-time updates to help teams stay informed and aligned. Asana also integrates with other tools, making it a good choice for teams using existing software.

What is your favorite aspect of this product?

I really appreciate Asana's flexibility and adaptability to different workflows. It's great that you can customize projects, tasks, and views to suit specific needs. This means that teams can tailor Asana to their unique processes and preferences. As a result, users are empowered to organize and manage their work in a way that aligns with their team's dynamics and objectives. I also love how user-friendly the interface is - it's accessible to users of all technical backgrounds, which contributes to a positive user experience.

What do you dislike most about this product?

Managing complex task relationships can be a challenge, and Asana users have expressed a desire for more advanced capabilities in this area. While Asana does offer some support for task dependencies, many users would like to see features like the ability to set multiple dependencies or incorporate more intricate task dependencies. With these added capabilities, managing complex projects could become much easier and more efficient.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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