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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2023

Reports, task management

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Saves Time

Christopher C.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Simple and robust project management software

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Using the Asana platform, we are able to track the status of our various projects and work together efficiently to ensure that we meet our deadlines. We enjoy that all the data, documents, and schedules related to a project are in one place. We particularly appreciate the helpfulness of the customer support team, who have been there for us ever since we began implementing the product.

What is your favorite aspect of this product?

Among the many benefits of better work organization are better documentation and enhancement of processes, as well as more transparent communication about projects, assignments, and deadlines.

What do you dislike most about this product?

It's not easy to connect to other jobs, and things can grow chaotic if you don't stay on top of shifting things around.

What recommendations would you give to someone considering this product?

When it comes to adapting and automating work processes, I think Asana falls short. It can be annoying to have to change processes to fit Asana rather than the other way around.

Pros

  • Enables Productivity
  • Effective Service
  • Security Protects
  • Helps Innovate

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Project management made a simple

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Managing multiple EC-store projects and customizing Asana for each project with a different listing flow have reduced operational errors considerably. Due to its simple and intuitive operation, even employees who have just been involved in the project can immediately continue the workflow without a manual. Still, the achievement rate of the higher-level objectives will be adjusted simultaneously, making it easier to understand the progress towards achieving the goals from any point of view, which has meant the reduction of wasting time and effort to calculate the achievement rate.

What is your favorite aspect of this product?

As a project management tool, this product is helpful in quickly understanding the progress of tasks on the job itself for each project or task. Since you can manage the progress of your functions with simple operations, it is easier to understand than when managing with Excel, and work efficiency is improved. By completing the tasks linked to the sub-objectives, the achievement rate of the sub-objectives will increase.

What do you dislike most about this product?

The search function needs improvement. Since it is difficult to restrict the search by keyword only, we think it will be more convenient to allow searching for "who" messages. As for the desktop application, I would like to be able to use certain functions even in the offline state. Currently, tasks cannot be viewed or edited without an Internet connection, which makes it challenging to work while on the go or away from home.

What recommendations would you give to someone considering this product?

When a company grows, it is often the case that higher-level, lower-level, and lower-level objectives are set in many layers. It is effortless to link them, so it is easier to understand what goals your team and each member are connected to and what they are currently working on. Also, who should complete tasks and sub-tasks by when? It's also very convenient from a management point of view because you can see which job it affects at a glance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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