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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Benjamin Z.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

With Asana we manage tasks in all departments

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Here at the office, we utilize Asana to track and manage all of our many projects. This is the hub where everything gets done, and where all of our active jobs and projects are managed. If your company has a huge number of staff and a many of repetitive duties, this is an incredible and handy piece of equipment to have.

What is your favorite aspect of this product?

My organization uses Asana to organize and track all of its internal projects and tasks. We use it to delegate and track the progress of work across teams and individuals, and to store all pertinent data in a centralized location that can be accessed by all concerned parties. It's also helpful to get requests from coworkers and have a centralized location to process them.

What do you dislike most about this product?

Asana has the potential to offer a wider range of integrations with services such as those offered by Microsoft. This would be helpful for companies who rely solely on Microsoft's software. Additionally, Asana has the ability to import files from various other programs.

What recommendations would you give to someone considering this product?

We use Asana to manage all of the many client projects we're working on, and it's perfect for a collaborative office setting like ours. It's helpful when you have several workers to divide up various tasks among. It's a great tool for organizing projects.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Security Protects

Haibis Johan C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Asana is the best ally in general projects

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is used in several sectors. My colleagues in the department manage our work through Asana and also collaborate on projects with other departments. It allows us to control deadlines and meet obligations on time. We also monitor new ideas so that we always have a record of them to follow up. Not having projects tracked runs the risk of being forgotten when other obligations arise.

What is your favorite aspect of this product?

We have Slack and Outlook as part of our solution, so we can monitor our project no matter what and read everything in one place (Slack). It is very helpful to divide projects into tasks and assign completion dates, who is responsible, among others. Asana sends reminders to the project owner in order to keep everyone focused and facilitates monitoring. The Asana practice allows anyone to break projects into smaller parts and assign them to other people.

What do you dislike most about this product?

Subcontract notes, discussions, and attachments sometimes go unnoticed if they are carried out from the main project dashboard. Email alerts can be overwhelming. They are under your control, but at first, they can be annoying, until you set how often you want to be called. It would be more helpful if this was included during the sign-up process. The inbox can be confusing if you only use Asana in its project dashboards and only visit it occasionally. It would be helpful if it would clear itself once you have assigned a project to a task as completed.

What recommendations would you give to someone considering this product?

If you work with a multidisciplinary team that has several projects on the go frequently, Asana is a kind of life-saving board. Everything can be brought together in one place. Delegation is convenient. Communication happens in the present moment. If employees and you have responsibilities that don't vary on a daily basis, it's probably not something that's necessary in your company. It is possible to modify it and turn it into "checklist software," but it wouldn't be worth paying for if it wasn't used to carry out projects.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Brian B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Intuitive use and easy to share functionality across a team

What is your favorite aspect of this product?

Collaborative tasks

What do you dislike most about this product?

Inability to set a time for weekly recurring tasks to reappear in to-do list

What recommendations would you give to someone considering this product?

Make sure the team works to adopt it, it's a great and effective collaboration tool.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

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