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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

David L.

  • Role: Vendor Management
  • Industry: Telecommunications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Comprehensive project management tool for our team

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

intuitive interface, robust task and workflow automation features, and flexibility in handling complex projects through customizable views like lists, boards, and timelines.

What is your favorite aspect of this product?

flexibility, allowing teams to easily customize workflows and project views

What do you dislike most about this product?

advanced features, such as custom reporting and workflow automation, are locked behind higher-tier pricing plans, which can be limiting for smaller teams or organizations on a budget.

What recommendations would you give to someone considering this product?

Start with the free plan to explore its core features and determine if it fits your team’s workflow. Take advantage of its customizable project views (list, board, or timeline) and task management capabilities.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Anjali P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Best for Task Management for Bigger Teams

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana differentiates itself from comparable products through its consumer-friendly interface and effective undertaking control skills, allowing teams to interrupt complex initiatives into conceivable obligations with clean time limits, assignees, and dependencies. Its flexibility in coping with simple to-do lists and more complicated workflows sets it apart,

What is your favorite aspect of this product?

What I like most about Asana is the way that it presents projects in different formats such as lists, Kanban boards, timelines and calendars. This makes it easier for teams to track progress and stay organized since they can all view and manage tasks in a way that works best for their operations.

What do you dislike most about this product?

My greatest frustration with Asana is that the advanced reporting features are quite limited in the basic and premium packages. It has some degree of reporting on project completion rates which is good but it does not have detailed analytical tools that would show how effective the different teams are in completing tasks. I think implementing a more enhanced filtering and reporting systems would improve the usability of the software considerably.

What recommendations would you give to someone considering this product?

If you're looking for a project management tool that is both easy to use and allows for diverse inclusion of workflows, Asana is the best option. Begin using the standard task management features and then extend the usage to automation and custom features as your projects increase. In case you also want higher level of reporting or complex team collaboration features, think about upgrading to the premium tiers.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Karthick R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and manage tasks

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Security and Privacy Goal Tracking and Portfolios Automation Workload Management

What is your favorite aspect of this product?

My favorite aspect of Asana is its flexibility in managing different types of workflows. Whether you're working on a small team project or handling complex, multi-team initiatives, Asana adapts easily. The ability to switch between list view, Kanban boards, timelines, and calendars makes it versatile, allowing teams to manage tasks in a way that best suits their working style.

What do you dislike most about this product?

One aspect of Asana that can be limiting is its lack of advanced reporting and analytics compared to some other project management tools. While it offers basic reports and dashboards, the level of customization is somewhat restricted, and teams looking for deep, data-driven insights might find the reporting capabilities underwhelming without integrations or premium add-ons.

What recommendations would you give to someone considering this product?

Leverage Templates Use Custom Fields Utilize Automation for Repetitive Tasks Experiment with Different Views

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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