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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Christian H.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Reporting and project management tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Some are not rated since we are still looking into and learning about new uses for this instrument. Overall, it is sturdy and adaptable enough to meet your PM requirements. Asana makes it possible for many people to work together on numerous projects. Our remote employees can easily communicate and delegate tasks due to Asana.

What is your favorite aspect of this product?

Asana is renowned for being a dependable platform that improves communication and workflow. People usually laud the user-friendly interface and design. Another benefit of being on the Enterprise tier is that Asana has an excellent support team. Because they make it straightforward to zoom into a view of your work list from a program-level perspective, multi-homing tasks are a game-changing feature for us.

What do you dislike most about this product?

The program's subtask capabilities and report may require some serious work. This direction has advanced with the introduction of Universal Reporting. However, we think there is still room to improve the capabilities of this commonly used feature—integration with several current tools for corporate information and reporting capability.

What recommendations would you give to someone considering this product?

As we use the reporting capabilities, we are happy with how easy it is to generate reports. We like sharing projects outside our work order system with vendors so they can make changes and contribute information. Asana makes it simple for us to work together. However, if you encounter any issues, you can contact the staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Barnum-Rü B.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud collaboration and project tracking tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is renowned for being a solid platform that improves communication and workflow. People usually laud the user-friendly interface and design. Another benefit of being on the Enterprise tier is that Asana has an excellent support team. Asana has been a fantastic tool for the business. Because of its simplicity, I can keep up with tasks without worrying about forgetting tiny things.

What is your favorite aspect of this product?

The user interface of the product makes it distinctive. Because of its simple functioning and intuitive design, it is easy for beginners to understand and master. Administration and project management are created to be more fun and lively. Task multihoming is a visibility powerhouse, even though it is a simple feature. The careful user experience (UX) demonstrates that new features are approached using tested data rather than being rushed into production before being thoroughly assessed.

What do you dislike most about this product?

The learning curve is rather severe for team members who are entirely new to project management software. They were used to working with spreadsheets and PDFs, so when a few new workers recently joined, Asana was utterly foreign to them. Onboarding was difficult. Asana is a mind reader when it comes to knowing its users' pulse and what they're looking for next.

What recommendations would you give to someone considering this product?

Asana's adaptability and efficient automation are lovely. Another wonderful group of people we've worked with is the support and marketing team. They take note of our recommendations and work tirelessly to enhance the tool's portability, usability, and aesthetic appeal. We appreciate how the technology is straightforward, expedites the completion of tasks, and facilitates direct team management via project oversight.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chiesa B.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Drives efficient project management in my team.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is the most versatile project management platform that i have used. It is flexible and can be adapted to work with diverse management methodologies , across a variety of industries , regardless of the company size. In my own company, Asana is adopted by the other departments asides mine like the Sales and finance departments.

What is your favorite aspect of this product?

Asana has got diverse integration capabilities. Being one who is always interested in getting tools to work together , Asana's ability to integrate tools like Drive, Gitlab , Slack etc helps to extend the functionality of the Asana platform and automate specific parts of our daily work routine as much as possible.

What do you dislike most about this product?

Tough to get anything done with Asana's mobile application. Beyond just checking the status of various part of a project , getting anything productive done on the application is a big challenge and some of the reason for this touches on the functionality flow, likewise the screen size.

What recommendations would you give to someone considering this product?

Asana is the bedrock of how projects are being managed within my team. Asana brings a whole new level of organization to team project management and just enable us focus on the most important parts of our daily work tasks.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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