What is Avaya Cloud Office?
Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Avaya Cloud Office?
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Centralized Management Portal
Mobility
Web & Desktop Conferencing
Call Management
Session Border Controller
Presence IM
Third-Party Integration
Vendor Capability Ratings
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Quality of Features
Ease of Data Integration
Business Value Created
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
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Avaya Cloud Office Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Avaya is exceptional at collaboration.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Antony M.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2021
" Advanced, Encrypted & Incredible Live Meeting "
Likeliness to Recommend
What differentiates Avaya Cloud Office from other similar products?
Avaya UCaaS tool provides us with most clear and audible video and audio conferencing services. It also offer us with unlimited recording. It supports one-on-one mass live messaging. It supports file sharing and recordings. Among more.
What is your favorite aspect of this product?
Supporting unlimited online recording and clarity on connection and fastest advanced online webinars tool.
What do you dislike most about this product?
No complain upon its services.
What recommendations would you give to someone considering this product?
I highly recommend it to all of considering users out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
High quality online meetings with Avaya Spaces.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity