What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
79 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 78%
- Conflict Resolution:
- 83%
- Strategy & Innovation:
- 70%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Enables Productivity
- Respectful
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task and Alert Automation
Contract Management
Application Utilization
Renewal Management
Compliance Reporting
License Management
Vendor Management
Shadow IT Detection
Real-Time Reporting
App Store
Spend Management
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Vendor Support
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Also Featured in...
BetterCloud Reviews
Sofia E.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
BetterCloud is the Best
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Customer service is responsive and informative.
What is your favorite aspect of this product?
Simple operation. When compared to the consoles offered by some of the manufacturers whose products we connect with BetterCloud, using BetterCloud is often the clear winner. Routines, routines, routines. Workflows can be configured to be triggered when an alert event occurs.
What do you dislike most about this product?
There are several planned improvements that will take some time to implement. You still need to use the old interface that was made for Google integration to manage some of the integrations that aren't in the main console.
What recommendations would you give to someone considering this product?
If you have several related processes that require minor adjustments to the workflow, it simplifies the procedure. It significantly shortens the time it takes.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
A.J. D.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2024
Simple to Use, Workflows Leave More to be Desired
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
BetterCloud is extremely simple to set up and use, and has native integration with a lot of SaaS apps. The functionality with some of the native integrations is limited though and workflows are slowly getting better, but need more work. It's nice to be able to automate some user lifecycle management tasks within a SaaS based no-code platform.
What is your favorite aspect of this product?
The workflows and how powerful they can be when done right.
What do you dislike most about this product?
Two separate consoles and slow development in the right areas.
What recommendations would you give to someone considering this product?
I would recommend this for an SMB that doesn't have a solution for onboarding, offboarding and mid user lifecycle management, but be weary of the price tag.
Pros
- Caring
- Friendly Negotiation
- Reliable
- Enables Productivity
Cons
- Under Delivered
- Leverages Incumbent Status
- Security Frustrates
Mohammed S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
The Best SAAS management platform
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
It offers to manage various Sass applications through unified dashboard which contains the application status that need to be sanctioned and it automate features will help to provide quick solution.
What is your favorite aspect of this product?
We can easily provides access to application for the user who need and vice versa we can also remove access and secure organizational data.
What do you dislike most about this product?
Optimizing for more number of applications in the terms of synchronization will be helpful.
What recommendations would you give to someone considering this product?
Better cloud provides best class SaaS management service and it has a capability to run smooth onboarding and offboarding process by controlling access over applications.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
