What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
89 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Respectful
- Continually Improving Product
- Client Friendly Policies
- Enables Productivity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customizable and Pre Canned Policies
Data Discovery (DLP)
Centralized Reporting Engine
Lightweight Directory Access Protocol Integration
Activity Monitoring Alerts
Real Time Scanning
Application Monitoring
Endpoint Support
Multiple Enforcement Actions
Environment Support
Optical Character Recognition
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
BetterCloud Reviews
Bertold K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Perfect fit for small companies needing DLP
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Low administration effort
What is your favorite aspect of this product?
Easy integration with common SaaS products
What do you dislike most about this product?
Documentation is lacking
What recommendations would you give to someone considering this product?
Evaluate cost vs. other vendors.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Christian H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
BetterCloud keeps me sane!
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
We rely heavily on Google Workspace. BetterCloud began as a Google third-party, so the bulk of available features are for Google. They are, however, always adding more integrations.
What is your favorite aspect of this product?
It's really easy to use. If you've ever used Zapier or IFTTT, then you can use BetterCloud.
What do you dislike most about this product?
There are limitations to how I would like to use the product following the "if > then" logic, and they also moved a feature I was relying on, being able to do deep-dives on all of the files in all my end user's G Drives to a higher tier of usage and we cannot afford the upgrade.
What recommendations would you give to someone considering this product?
If you do a lot of repetitive things in Google Workspace like adding and removing users from groups, get this product. If you want to be able to set up a fire-and-forget on- and off-boarding solution, get this product. If you need to quickly find out whether a user is forwarding email to an external address or sharing files outside the company, get this product.
Pros
- Enables Productivity
- Friendly Negotiation
- Unique Features
- Caring
Cons
- Vendor Friendly Policies
- Charges for Enhancements
Noel E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2022
Great product with a feature set that keeps growin
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
They connect to a broad set of SAS products and have been in the industry longer than most.
What is your favorite aspect of this product?
It's great integration with Gsuite and their growing feature set within each of their integrations.
What do you dislike most about this product?
Nothing at this time.
What recommendations would you give to someone considering this product?
Do a trial evaluation before moving ahead with the product.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Saves Time
