What is BigPanda?
Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps, improving service availability, reducing costs, and giving their teams time back for digital transformation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigPanda?
Pros
- Fair
- Reliable
- Saves Time
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security Operations Automation
Change Control Automation
Analyze Discovery Data
Event & Alert Management Automation
Analyze Activity Data
Explainable and Trainable Algorithms
Performance & Capacity Management Automation
Data Visualization
Incident Management Automation
Problem Management Automation
Operational Task Automation
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
BigPanda Reviews
Samuel Z.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
BigPanda is great as our Monitoring Center
Likeliness to Recommend
What differentiates BigPanda from other similar products?
In the development of our company's tracking center, BigPanda has played a fundamental role. Despite the limitations of our small team, Bigpanda made sure we achieved our goals. Accessible and easy integration Evaluate against alternative programs.
What is your favorite aspect of this product?
My favorite part about Bigpanda is how it facilitates better collaboration between DevOps teams by using AI and ML to process massive amounts of complicated raw data, which in turn allows management to receive changes in real time.
What do you dislike most about this product?
If a case is needed that requires low or moderate support, it is necessary to improve the support as it is not persuasive. You should expect a response within three to five days. They react quickly if the situation worsens.
What recommendations would you give to someone considering this product?
The BigPanda console is easy to use thanks to its graphical user interface. You can see the impact of your change before you implement it with the Correlation Patterns preview features.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Pooja s.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Have friendly user interface.
Likeliness to Recommend
What differentiates BigPanda from other similar products?
User friendly and easy to use.
What is your favorite aspect of this product?
Big panda helps us manage and respond to ops incidents faster.
What do you dislike most about this product?
Some time its take a lot of time to load.
What recommendations would you give to someone considering this product?
It is highly customizable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Agam A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
they have a good support structure
Likeliness to Recommend
What differentiates BigPanda from other similar products?
corelates events from multiple monitoring platforms
What is your favorite aspect of this product?
functionality
What do you dislike most about this product?
tech support
What recommendations would you give to someone considering this product?
get this only if your budget is good
Pros
- Helps Innovate
- Appreciates Incumbent Status
- Reliable
- Enables Productivity
Cons
- Commodity Features
- Security Frustrates
