What is BigPanda?
Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps, improving service availability, reducing costs, and giving their teams time back for digital transformation.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBigPanda Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigPanda.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigPanda?
Pros
- Fair
- Reliable
- Saves Time
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security Operations Automation
Change Control Automation
Analyze Discovery Data
Event & Alert Management Automation
Analyze Activity Data
Explainable and Trainable Algorithms
Performance & Capacity Management Automation
Data Visualization
Incident Management Automation
Problem Management Automation
Operational Task Automation
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
BigPanda Reviews
Shaikh F.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
user friendly UI/UX. awesome product ,productive.
Likeliness to Recommend
What differentiates BigPanda from other similar products?
Easy to use . steps involved in integration are very easy and understandable. the main thing using very accurately AI features.
What is your favorite aspect of this product?
Data enrichments. Data correlation. Data Extraction.
What do you dislike most about this product?
Lack of two way integrations.
What recommendations would you give to someone considering this product?
it would be helpful for user if Big Panda add two way integrations features.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
one of the Best Product in Market.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Nathaniel S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic product if a bit lacking in polish.
Likeliness to Recommend
What differentiates BigPanda from other similar products?
I haven't seen anyone else doing quite what BigPanda is trying to do.
What is your favorite aspect of this product?
The UI is really nice and easy to work with. BigPanda does a good job balancing making a nice looking UI while keeping it highly functional.
What do you dislike most about this product?
The product seems to be immature. It seemed like we were the first ones to ever try using their APIs to send change data. There did not seem to be a lot of data validation happening. We were sending data BigPanda was not expecting, which was leading to a database error. This indicates to me they were not doing enough to validate before putting the data into the database. It was also allowing me to add milliseconds to epoc time when adding changes via API but then not displaying them in the GUI.
What recommendations would you give to someone considering this product?
You can use their out-of-the-box tools to input alerts and changes but if you need to send data not natively support you will need to use their APIs. Also some of the out-of-the-box did not work as well as writing directly to the API.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Under Delivered
- Security Frustrates
